May 14, 2021 07:40:01 AM by Prakash K
My account has been suspended, I just made my account few weeks ago, I was inactive for a while. But today, I checked the account and boom, it has been suspended. Please let me know what is the issue.
Solved! Go to Solution.
Jun 24, 2021 07:40:28 AM by Christian C
Jun 24, 2021 08:26:18 AM by Andrea G
Hi Christian,
I can see you were able to reply to your support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
Jun 24, 2021 05:53:20 PM by Christian C
Thanks, Andrea for your help though I got 1 account hold and it's very worrisome to me.
How will this affect my ability to get contracts on Upwork. Because it seems everything just got ceased.
Jun 24, 2021 07:32:30 PM by Joanne P
Hi Christian,
I checked your account and it looks like our team is already assisting you on your open ticket and one of our agents has updated it already with more information.
Jul 8, 2021 09:15:57 AM by Zain A
Hi
Actually My Account has been suspended for id verification i was already all set and got badge from your side then why you suspend my account kindly remove my suspension i was working on it
Jul 8, 2021 10:12:56 AM by Andrea G
Hi Zain,
I can see you were able to reply to your support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
Jul 22, 2021 08:00:03 AM by Jaahnavi D
How can i recover my account? I'm new to Upwork and have not worked for any clients yet.
Jul 22, 2021 08:49:36 AM by Monoranjon R
Hello Jahnbi
You can recover your Upwork account, so you can submit your ID card to verify your ID. Otherwise, you can contact Upwork Help Center. In it, you will get a Verify Batch. You can visit my profile. I have a blue batch of Verify in my profile.
Thanks
Monoranjon Ray
Aug 1, 2021 04:04:23 PM by Noor A
Aug 1, 2021 04:51:19 PM by Pradeep H
Hi Noor,
Thank you for your message.
I am sorry to hear about the account suspension. I see that the relevant team has already reached you via a support ticket here. Please don't hesitate to follow up with them on your support ticket if you have additional questions regarding your concern.
Thank you.
Pradeep.
Aug 2, 2021 12:15:00 AM by Vibek G
Hi,
Since i was new to upwork and doesnt know that upwork suspend account if there were more than one of same person. I had received the email and replied to it. How much time will it take to get my account back and what about proposal i had submitted?
Aug 2, 2021 12:26:50 AM by Aleksandar D
Hi Vibek,
I already followed up with the team handling your case and you can expect an update on your support ticket in a timely manner. Please allow more time for the team to review your case and respond accordingly to the ticket. Once they do, you'll be notified about it.
Thank you.
Aug 4, 2021 07:21:53 AM by Leonard O
I just got an email that Upwork suspended my account, and i have never violated any policy.
My client also just paid me and it is being reviewed. How do i get my money at the least?
Aug 4, 2021 08:37:45 AM by Andrea G
Hi Leonard,
I can see you were able to reply to your support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
Aug 5, 2021 07:25:13 AM by Anastasia Z
I cant close my account. Error msg: "Your account has been suspended". How to fix this?
May 14, 2021 08:27:45 AM by Gulshan K
I created my Upwork account the next day it is suspended. Why is suspended let me know: https://www.upwork.com/freelancers/~01b8b0563970f3b226..
May 14, 2021 08:31:16 AM by Gulshan K
Hi , I created my account on May 3, 2021, the next day my account is suspended. Let me know the reason https://www.upwork.com/freelancers/~01b8b0563970f3b226
May 14, 2021 09:15:50 AM by Andrea G
Hi Gulshan,
One of our agents will reach out to you via support ticket in order to assist you further.
Thanks!
May 15, 2021 04:38:53 AM by Joanne P
Hi Gulshan,
I'm sorry about that. I have followed up with the team. One of our agents will update you directly via a support ticket. Thank you for your patience.
May 14, 2021 12:13:30 PM by Merwin C
My account was suspened and I do not know the reason behind it? Need help
May 14, 2021 08:41:27 AM by Andrea G
Hi Prakash,
Someone from our team will reach out to you via support ticket in order to assist you further.
Thanks!
Jan 19, 2022 07:16:34 AM by Ijaz U
Hi Andrea,
Please check my account has been suspendedincludes identifying information of another person please restore my account I apologize my mistake I will change immediately.
Thanks
Jan 19, 2022 08:15:38 AM by Andrea G
Hi Ijaz,
I can see you were able to reply to your support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
Feb 28, 2022 03:45:17 AM by Erick N
My account has also been suspended a few minutes after my attempt to buy more comnects.
Kindly assist.
Feb 28, 2022 03:47:19 AM by Goran V
Hi Erick,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your account. Thank you.
Jun 7, 2021 07:32:31 AM by Iryna B
Jun 7, 2021 08:43:36 AM by Andrea G
Hi Iryna,
I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
Sep 30, 2021 12:22:12 AM Edited Sep 30, 2021 12:31:30 AM by Aleksandar D
Hi Andrea,
I created new account and on the top of news feed i got notification that my account has been approved, but when i go to submit a proposal i'm not allowed to sumbit it looks like disabled button.
I appreciate your help.
Kind regards,
Asadullah **Edited for Community Guidelines**
Sep 30, 2021 12:34:05 AM by Aleksandar D
Hi Asadullah,
One of our team members will reach out to you directly via email to assist you further with your account.
Thank you.
Jun 9, 2021 08:18:12 AM by Jameson M
I need help, I just created an Upwork account, and I logged in this morning and it says the account is suspended. I am unsure why, and contacting support seems kinda tough. Does anyone know how I can get actual help to get my account activated?
Jun 9, 2021 08:29:20 AM by Preston H
re: "I need help, I just created an Upwork account, and I logged in this morning and it says the account is suspended. I am unsure why, and contacting support seems kinda tough."
There could be many reasons why.
For one thing, your photo shows that you are an infant.
Upwork users must be 18 years old or older.
Jun 10, 2021 12:56:52 PM by Jameson M
Maybe I just have a baby face... don't judge me 🙂
Jun 9, 2021 09:28:33 AM by Andrea G
Hi Jameson,
Someone from our team will reach out to you via support ticket in order to assist you further.
Please note that your profile must represent you as an individual and that all the information in your profile including your profile photo needs to be accurate, truthful, and verifiable. Please check this help article for more information about profile pictures.