Apr 2, 2024 06:05:44 AM by Dzeneta P
"We found a problem with your primary billing method and to put it on hold. Update it now.""
What could be the issue here? I added my PayPal account with existing card.
Thank you!
Solved! Go to Solution.
Apr 2, 2024 07:11:37 AM by Nikola S
Hi Dzeneta,
Thank you for reaching out to us. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Apr 2, 2024 07:11:37 AM by Nikola S
Hi Dzeneta,
Thank you for reaching out to us. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
May 5, 2024 01:21:48 PM by Diego Exequiel B
Hello NikolaS, could you please help me with the same issue, "problem with your primary billing method and to put it on hold" I have already updeted many times, and It didn't work.
Thanks
May 5, 2024 02:09:19 PM by Nikola S
Hi Diego,
I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
May 14, 2024 08:16:39 PM by Thanh T
Hello NikolaS, I am having the exact same issue. I have already updated the billing method many times, and It still didn't work. Thank you in advance.
May 16, 2024 08:58:45 AM by Christian N
Hello Nikola, I have the same issue, i've updated my payment method, but it still hasn't resolved. Please help.
May 16, 2024 09:42:27 AM by Luiggi R
Hi Christian,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
May 6, 2024 12:15:21 AM by Nikola S
Hi Branko,
I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
May 11, 2024 10:46:17 AM by Teresa B
Hi Nikola could you help me? I already add my credit card but this still appears at top:
"We found a problem with your primary billing method and to put it on hold. Update it now.
May 11, 2024 11:18:48 AM by Luiggi R
Hi Teresa,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
May 10, 2024 02:07:23 PM by Teresa B
I need help, I already add my credit card but this still appears at top:
"We found a problem with your primary billing method and to put it on hold. Update it now.
May 14, 2024 08:10:53 AM by Sena M
Thank you for your continued support.
I have the same issue
Could you help me?