Dec 15, 2023 09:48:21 AM by Kristina L
Im being asked to verify my account but my Canadian health card with pic is not acceptable?Any ways around this? Id really appreciate it. Trying to keep my account open so i can work! Thanks!
Dec 15, 2023 10:06:01 AM Edited Dec 15, 2023 10:07:03 AM by Mykola A
You must use your legal ID + confirm your location in Canada with some bill or other acceptable doc. It is not necessary to be Canadian to work from Canada if you realy located there.
Dec 15, 2023 10:10:13 AM by Kristina L
Thanks for the response. Im more concerned that they will reject the only valid ID i have (because it's not on their list) and therefore wont be able to work. Im hoping they will allow it
Dec 15, 2023 10:16:31 AM Edited Dec 15, 2023 10:17:39 AM by Mykola A
Maybe some other reasons: low quality\resolution scan or so. Try to speak with support. Your tickets here: https://support.upwork.com/hc/en-us/requests