Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Sep 25, 2018 09:29:15 AM by Manielene B
Hi,
I'd also like to change my country of residence. Currently it's in United States but I am residing in Qatar. Thank you
Sep 25, 2018 09:56:51 AM by Bojan S
Hi Manielene,
We have updated your country from our end to Qatar. Feel free to add the rest of the information on your profile. Thank you!
Sep 21, 2018 02:33:36 AM by Jegor N
Hi!
I can't change country from Sweden to Ukraine in the freelancer application form. Any help is highly appreciated!
Sep 21, 2018 02:37:25 AM by Goran V
Hi Jegor,
I just updated your country to Ukraine, feel free to fill out the rest of your address. Thank you.
Sep 23, 2018 04:15:50 AM by Himanshu A
I signed up and was redirected to create profile page, but the country is disabled and selected as Ireland. But I recide in India. Not able to access any other settings page.
Sep 23, 2018 05:57:17 AM by Joanne P
Hi Himanshu,
We've updated your country to India. Thanks!
Sep 26, 2018 11:04:09 PM by Goran V
Hi George,
I've just updated your country, feel free to fill in the rest of your address. Thank you.
Sep 28, 2018 02:18:45 AM Edited Sep 28, 2018 02:23:06 AM by Palllavi B
Want to change my country to INDIA from US. Mostly stay in India. Don't have a US mobile number today to get otp.
Sep 28, 2018 02:23:26 AM by Goran V
Hi Palllavi,
I've just updated your country to India, if you need further help let me know. Thank you.
Sep 28, 2018 08:26:18 PM Edited Sep 28, 2018 08:26:41 PM by Toni K
Hi
Same problem. Can you update my country to Croatia?
Thank you!
Oct 1, 2018 01:42:53 AM by Emika I
I am an American temporarily living in Malaysia. When I created my account, I set the US as my country. I realized once I saw that Upwork requires my address and phone number to create my profile that I should have put Malaysia. However, I cannot verify my phone number as it autopopulates the country code when I type in my phone number so I cannot edit my country. I also cannot go back to the previous page to change my country. How can I rectify this and switch my account to Malaysia?
Oct 1, 2018 01:59:57 AM by Goran V
Hi Emika,
I've just changed your country to Malaysia, you can edit/update your personal information by going to Settings > My Info. Thank you.
Oct 3, 2018 12:45:41 AM by lumbulliqi l
I have not complete my Upwork profile and i can't change my country???
Oct 3, 2018 12:51:56 AM by Goran V
Hi Lum,
Can you confirm what country you`re trying to list on your profile? Thank you.
Oct 3, 2018 01:07:54 AM by Goran V
Hi Lum,
What country are you located in at the moment? Please keep in mind that posting misleading information on your profile is a violation of our TOS. If you`re relocating in the future you will also need to update your address, thank you.
Oct 3, 2018 01:25:17 AM by Goran V
Hi Lum,
At the moment you can't choose Kosovo as it is not on our list of countries, thank you.
Oct 3, 2018 03:04:07 AM by Goran V
Hi Lum,
Please select a country that best reflects your location, you can do this by going to Settings > My Info. Thank you.
Oct 3, 2018 03:31:15 AM by Goran V
Hi Lum,
What country would you want me to update your profile with? Thank you.
Oct 3, 2018 03:38:50 AM by Goran V
Hi Lum,
Your country is updated now, feel free to fill in the rest of the address. Thank you.
Oct 9, 2018 12:42:26 AM by Glyncel Joy A
I accidentally selected United States as my country before application to Upwork, I am now creating a profile but I can't change the country anymore. I think it's locked. I'm from the Philippines and I don't want to proceed creating my profile with the wrong country. Please help. Thank you!
Oct 9, 2018 01:22:05 AM by Goran V
Hi Glyncel,
I've just updated your country, feel free to complete your application. Thank you.
Oct 26, 2018 11:41:26 AM by Prince P
Hi Team,
Can you please change the country in my profile? Please change it to Philippines.
Thanks,
Oct 26, 2018 12:14:30 PM by Bojan S
Hi Prince,
Your country has been updated to the Philippines. Feel free to add the rest of the information on your profile. Thank you!
Oct 17, 2018 06:04:38 PM by Claude Guy-Georges C
Hello i created my account in Spain now i'm in Dominican Republic where i live i can't set the location to Dominican Republic help please it's stuck on Spain.
Oct 17, 2018 07:51:35 PM Edited Oct 17, 2018 09:39:02 PM by Avery O
Hi Claude,
I'll go ahead and check this with the team and will get back to you once I have more information.
UPDATE: Hi Claude, the team has reached out to you through an email support ticket to assist you further.
Oct 26, 2018 07:51:27 PM by BuddhiS E
Hello,
I'm new to upwork and i need to change my location to New Zealand. Curently i live in New Zealand since i'm doing my higher studies and while i'm in a tour to USA signed-up for the Upwork and now my Upwork profile location shows as USA. I'm unable to change it. I need to change it to New Zealand.
Thanks!
Oct 26, 2018 08:02:37 PM by Md. Arafat -
Hi BuddhiS,
Once you edit your Location, you may be asked to complete ID Verification. Please, refer to the support ticket that you currently have open about this issue for further instructions.
Thanks
Oct 26, 2018 10:13:20 PM by BuddhiS E
Hi Arafat,
Thanks for the reply. Can you please clarify me more on the support ticket? I didn't open any support ticket for this.
Thanks!
Oct 26, 2018 10:56:35 PM by Jo-An B
Hi Buddhis,
Upon checking, address showing is in India. Can we please confirm if address needs to be changed to New Zealand? As per pointed out by Arafat, once address will be changed, you will need to verify your location. Thank you.
Oct 27, 2018 12:22:52 AM by Petra R
@BuddhiS E wrote:... while i'm in a tour to USA signed-up for the Upwork and now my Upwork profile location shows as USA. I'm unable to change it. I need to change it to New Zealand.
You are neither in New Zealand nor in the US. You are in India.
What is wrong with people?
Nov 1, 2018 04:48:44 PM by Angela S
how do I change my country in upwork? I selected the wrong country and now I cannot finish creating my profile because I cannot enter an address. Please help as fast as you can
Nov 1, 2018 07:00:02 PM by Avery O
Hi Angela,
The team will get in touch with you with more information about your account.