Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Jun 13, 2019 11:24:18 AM by Bojan S
Hi Erwann,
Please advise as to which country your account should reflect as your location and we'll update it from our end.
Thank you.
Jun 13, 2019 12:25:39 PM by Eugene P
Hello! I can`t change the Country and therefore pass the varification. It is set - the USA, but I need - Russia. Please, help me.
Jun 13, 2019 12:49:21 PM by Bojan S
Hi Eugene,
Your country has been updated from the United States to Russia. Feel free to add the rest of the information on your profile.
Thank you!
Jun 14, 2019 01:42:50 AM by Hlib F
I register when was be on VPN and autolocate chose USA country. Could you change country for me please(or reset to empty). Because USA isn't my country. And field read only, i can't change it and can't continue.
Jun 14, 2019 03:17:17 PM by Mahmoud K
Jun 14, 2019 05:05:09 PM by Riri A
Hi Mahmoud,
We've looked into your account and saw that you were already able to change. Let me know if there's anything else.
Jun 16, 2019 09:47:34 PM by Nidhi M
Jun 17, 2019 02:10:09 AM Edited Jun 17, 2019 02:17:05 AM by Gerald L
Hello, I try to register but the location is defaulted to be USA, requiring me to have a local phone number to verify my identity. The fact is, I am currently in China, and cannot have a usa phone number. Could you help me out? How can I get my location right to complete my registration? Thanks!
Jun 17, 2019 02:25:24 AM by Goran V
Hi Jenny,
Your country is now updated. You will also need to update your image and upload one from yourself, thank you.
Jun 17, 2019 09:07:23 AM by Bojan S
Thank you for reaching out to us, Rehana.
We have updated it from our end to the United Kingdom. Let us know if you need further assistance.
Jun 18, 2019 01:56:43 AM by Deb A
Hi,
My Country is also stuck to USA , can you please update this to India ?
Thanks,
Deb
Jun 18, 2019 06:36:01 AM by A A
Hi, I can't change my country, it stucks at USA. I would like to change it to Pakistan.
Thank you!
Apr 20, 2020 12:43:56 PM by Syed Sarim B
Hey Bojan.
I am also stuck in Uk while my location is Pakistan. Kindly help me out in this
Best Regards
Apr 20, 2020 02:22:13 PM by Bojan S
Hi Syed Sarim,
Your country has been updated to Pakistan. Feel free to add the rest of the information on your profile.
Thank you!
Jun 18, 2019 06:03:02 PM by Theodora M
Hi Upwork,
I'm trying to create a new profile and it keeps getting stuck on Albania even though I live in the United States. I also notice this is a recurring issue with other customers as well.
Is there anything you can do to help me out?
All best,
Thedoora
Jun 18, 2019 10:01:52 PM by Avery O
Hi Theodora,
I apologise for the delay. I have updated your country from Albania to the United States. You should now be able to update your address on your Contact Info page (Settings > Contact Info).
Jun 19, 2019 11:12:35 AM by A B
Hi Petra,
My question has got nothing to do with the thread. It won't allow me to message you so I thought I'll ask it on your latest post.
Q - I chose the wrong country while creating the profile. How can I change that now?
Jun 19, 2019 12:42:24 PM by Aleksandar D
Hi A B,
Please let us know into which country would you like us to change your account and we'll be able to assist you accordingly.
Thank you.
Jun 19, 2019 11:15:08 PM Edited Jun 19, 2019 11:23:58 PM by A B
Hi Aleksandar,
My resident country is India.
Jun 22, 2019 01:46:44 AM by Sara B
Hello I would like to change my Location from United Kingdom to United Arab Emirates
Jun 22, 2019 02:08:40 AM by Aleksandar D
Hi Sara,
Thanks for reaching out to us. Our team will follow up with you with more information about your account.
Thank you.
Jun 22, 2019 03:51:34 AM by Paulina C
I've also started setting up my account while I was living in the UK, I've now moved to Australia and can't finalise my profile. Upwork, any chance you could change my country to Australia?
Thanks!
Jun 22, 2019 04:24:04 AM by Aleksandar D
Hi Paulina,
Thanks for reaching out to us. I have updated your country as requested. Let us know if you need further assistance.
Thank you.
Jun 23, 2019 08:08:15 AM by Carmel W
Hi,Aleksandar
is it resolved yet?
the country in "Create your profile" page i saw have not changed,please!
Jun 23, 2019 07:52:21 PM Edited Jun 23, 2019 10:52:30 PM by Avery O
Hello Aleksander
Please help me too with this problem..
I am from India and my country is set to USA by default.
Jun 23, 2019 11:04:57 PM by Avery O
Hi Rahul,
The team will follow up with you with more information about your account.
Jun 24, 2019 03:02:39 AM by Rahul T
Hi Avery O,
is it resolved yet?
the country in "Create your profile" page i saw have not changed, please!
Jan 22, 2020 12:21:41 PM by Fil P
Hello!
I'm creating my profile and I live in Portugal. However, country field in registering is grayed out and stuck in USA. Could you please change it withou losing all the information I spent 2 hours filling in the last pages of register?
Thank you very much!