Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
May 21, 2019 11:13:36 PM by Avery O
Hi Kamran,
A member of the Customer Support Team will reach out to you to assist you with your issue.
May 23, 2019 12:55:53 AM by Jessica M
I signed up for Upwork while I was traveling but didn't finish my profile. My country is set to the United Kingdom but I'm now Australia. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
May 23, 2019 01:12:39 AM by Aleksandar D
Hi Jessica,
Thanks for reaching out to us. I have updated your country as requested. You should now be able to update your address by going to your settings page and updating your address in your Contact Info page.
Thank you.
May 26, 2019 12:46:48 PM by Mert T
I have the same problem and need to change my country of residency from US to Turkey. Can you please help.
thank you
May 27, 2019 12:20:32 PM by Randy L
I am here for the birth of my son in the Dominican Republic. I signed up here for a freelance account. I am trying to change my address from the Dominican Republic to the USA so I may submit my w9 tax form can someone please help me
May 27, 2019 01:21:51 PM by Bojan S
Hi Randy,
We'll have one of our agents reach out to you via support ticket to assist you with your request.
Thank you for reaching out to us.
Jun 2, 2019 11:05:18 AM by Flavia M
I was creating an Upwork Profile but it doesn't allow me to change Country. Why?? Can someone help me?
I live in Italy but it's set on UK.
Jun 2, 2019 12:39:52 PM by Joanne P
Hi Flavia,
I understand that you would like to have your country changed to Italy. To resolve this issue, please proceed with the phone verification that has been requested. Thank you!
Jun 5, 2019 09:23:58 AM by Myka C
Hi, My country says Philippines but I live in Australia and I cant seem to change my country from the contact info page.
Jun 5, 2019 10:00:52 AM by Bojan S
Hi Myka,
Looks like you were able to successfully update your Country to Australia. Let us know if you need further assistance. Thank you.
Jun 13, 2019 06:00:32 AM by Lily H
I'm trying to create my freelancer profile, but it won't let me select the country I'm in. I live in Taiwan, but the country bar is permantly stuck in the UK. Without changing the country I can't verify my phone number because it's a Taiwan phone number, and so I can't send in my profile for approval.
Please help~
Jun 13, 2019 06:05:37 AM by Aleksandar D
Hi Lily,
Thanks for reaching out to us. I have updated your country to Taiwan. Let us know if you need further assistance.
Thank you.
Jun 17, 2019 04:42:00 AM by Smart S
I recently signed up for Upwork and while submitting my application, my country is selected as Netherlands by default and I cannot change it to Nigeria because it is disabled for me to update. I want to update it to Nigeria before proceeding with my application. Can you please help me out?
Jun 17, 2019 05:06:54 AM by Goran V
Hi Smart,
Your country is now updated, and please keep in mind that your Upwork name needs to be your full legal name. Thank you.
Jun 19, 2019 11:07:13 PM by A B
Hello,
I have erroneously set uo my country as UK as I was working on a remote server located in Glasgow. My country is India.
Could you help me in getting it changed?
Many thanks.
AB
Jun 19, 2019 10:56:30 PM Edited Jun 19, 2019 10:58:05 PM by A B
Hello,
I have erroneously set uo my country as UK as I was working on a remote server located in Glasgow. My country is India.
Could you help me in getting it changed?
Many thanks.
AB
Jun 19, 2019 11:21:30 PM by Avery O
Hi AB,
The team will follow up with you with more information about your account.
Jun 23, 2019 06:43:49 AM by Charles G
Jun 23, 2019 06:51:33 AM by Aleksandar D
Hi Charles,
Thanks for reaching out to us. I have updated your country as requested. You should now be able to update your address by going to your settings page and updating your address in your Contact Info page.
Thank you.
Jun 24, 2019 05:31:28 AM by Simon A
Please change my country to Lithuania, can't verify account at the moment
Jun 24, 2019 05:53:18 AM by Ella O
I have the same problem. Also can't verify my phone number because my phone's changed in the new country I'm in.
Jun 24, 2019 05:55:02 AM by Goran V
Hi Ella,
In what country are you currently located in so that our team can update it? Thank you.
Jun 24, 2019 06:08:26 AM by Goran V
Thank you for the confirmation Ella,
Your country is updated.
Jun 26, 2019 03:01:51 PM by Karin P
Hi, I have signed up when in my home country - Czech Republic - and I cannot change it now when trying to finish completing my profile. I live in the United Kingdom. Thank you, Karin
Jun 26, 2019 06:58:27 PM by Avery O
Hi Karin,
I have updated your country to United Kingdom as requested.
Jul 11, 2019 05:55:20 AM by Sam V
Recently signed up in Upwork, Im currently living in London, United Kingdom. Is it possible to change my city and country? i have tried in setting but it doesnt work. Thanks
Jul 11, 2019 06:13:38 AM by Goran V
Hi Sam,
Your country is now updated, feel free to update the rest of your address as well. Thank you.
Jul 15, 2019 04:35:13 AM by Goran V
Hi Kankanit,
Please confirm your current location and our team will update your country. Also, please keep in mind that presenting misleading information on your profile is a violation of our TOS. Thank you.
Jul 17, 2019 12:06:01 PM by Faizzy H
I cannot complete my form because I was in london when I made the account. I've moved to Pakistan and want to list Pakistan in as my country. pls help
Jul 17, 2019 12:21:54 PM by Bojan S
Thank you for reaching out to us, Faizzy.
Your Country was updated to Pakistan. Feel free to proceed with updating your account information.
Jul 20, 2019 03:11:59 AM by Christian F
Hi!
I'm having a problem completing my registration on upwork because my country is set to US. Can you please help me change this to Philippines so I can verify my account through phone number?
Thanks in advanced and more powers!
Best regards,
Christian Foster
Jul 20, 2019 03:24:23 AM by Aleksandar D
Hi Christian,
Thanks for reaching out to us. Your Country was updated to the Philippines. Feel free to proceed with updating your account information.
Thank you.
Jul 22, 2019 11:22:53 PM by Rehan S
Hi,
I am also facing the similar problem I live in Pakistan and the country is selected to USA. So, I am unable to complete my profile.
Jul 31, 2019 06:17:05 AM by Prachi B
I stay in Kenya but while creating the profile country is set to India and I am not able to change it to Kenya. Please help me change my country to Kenya.
Aug 18, 2019 03:10:17 AM by Berta C
Aug 18, 2019 03:58:04 AM by Aleksandar D
Hi Berta,
I have updated your country as requested.
Thank you.