Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Jul 4, 2019 10:04:10 PM by Amit S
While creating profile I am not able to enter addresss as I can not change country to India.
Jul 4, 2019 10:34:01 PM by Goran V
Hi Amit,
Your country is now updated, feel free to continue with your application now. Thank you.
Apr 11, 2019 07:43:12 AM by Prashant M
Hi
I am also facing same issue. My country is india and its showing United State so i am unable to complete my profile creation.
Apr 11, 2019 08:11:23 AM by Bojan S
Hi Prashant,
Your country has been updated to India. Feel free to add the rest of the information on your profile. Thank you!
Jul 4, 2019 08:53:21 PM by R A
hi while updating my profile, my location has got fix to USA and i am unable to change it to the exact location. can you please help me to solve this problem
Jul 4, 2019 09:51:38 PM by Goran V
Hi R A,
Could you please confirm your current location and our team will update your country, thank you.
Aug 25, 2019 06:50:50 AM Edited Aug 25, 2019 07:09:30 AM by Aleksandar D
Hello dear I m also facing same issue related with country kindly please set my location karachi pakistan. thank you
**Edited for Community Guidelines**
Aug 25, 2019 07:10:24 AM by Aleksandar D
Hi Annas,
Thanks for reaching out to us. I have updated your country as requested. Let us know if you need further assistance.
Thank you.
Sep 13, 2019 05:11:56 AM by Milena S
Sep 13, 2019 05:19:28 AM by Goran V
Hi Milena,
Your country is now updated, feel free to update the rest of your address. Thank you.
Nov 1, 2019 07:41:58 AM by Pablo L
Hello Valeria, I had the same problem. How can I restart the creation of my account? Thanks
Nov 1, 2019 08:09:18 AM by Bojan S
Hi Pablo,
Please, let us know which country would you like to reflect on your account as your location. We’d be happy to update it for you.
Thank you!
Nov 1, 2019 09:45:33 AM by Bojan S
Thank you for following up, Pablo! Your Country was updated as you requested.
Jul 10, 2021 05:54:03 AM by Ana-Maria Alexandr C
I do not want to change the country, just the city from Liverpool to London but it seems that I can not do this change. It doesn't give me the option to do so in my settings, regards the fact, your "support" says so.
Jul 10, 2021 06:53:38 AM Edited Aug 1, 2021 03:13:59 PM by Nikola S
Hi Ana-Maria,
Could you please clear your cache and cookies or log in with another browser?
Please go to Settings > Contact Info > Location > and add your full address there. Once you start typing, you will see a drop-down menu with suggestions. Pick your address from the drop-down menu.
Additionally, one of our agents will follow up with you on your support ticket as soon as possible to asst you further.
Dec 18, 2018 08:03:57 AM by Prashant R
Hello, I am also having a similar issue, can the moderator team please look into it and change my location to 'India' instead of the currently selected country, This would be highly appreciated, Thanks.
Dec 18, 2018 08:12:45 AM by Bojan S
Hi Prashant,
Your country has been updated to India. Feel free to add the rest of the information on your profile. Thank you!
Feb 10, 2019 12:17:59 PM by Cray H
Hi Adi,
It is now changed to Israel. You may update the rest of the information. Thanks!
Mar 17, 2019 05:22:01 AM by Hamza A
Hey i have the same problem can you please chnage my country back to morroco
Mar 19, 2019 02:25:38 AM by Gianni S
Hi There,
I have the same issue as these users. Could my profile country be updated to be Spain rather than UK?
Thank you
Mar 19, 2019 02:38:08 AM by Goran V
Hi Gianni,
I`ve updated your country, now you can update the rest for your address as well. Thank you.
Apr 22, 2019 02:45:33 AM by Amirpasha M
Hi
I'm experiencing the same issue for country thng, chosen United Kingdom instead of Germany.
So If you can hepl me with this problem it would be great!
Best
May 19, 2019 11:45:58 AM by Umer A
Hi Goran,
I am having the same issue. I cannot my own address because of this wrong country, can you please update this to Pakistan for me?
Regards,
May 19, 2019 05:52:06 PM by Avery O
Hi Umer,
Your country has now been updated to Pakistan, as requested. You may now update your address by going to your Contact Info page (Settings > Contact Info).
Jun 14, 2019 02:41:02 PM by Mahmoud K
I have a similar issue too. When I signed up, my country was set to United states. Now, whenever I log into upwork, I am always at the Create profile Page and I can't do anything, because I need a us phone number. Can you please change it to israel?
Jun 18, 2019 04:32:03 AM by Josh C
Hi Valeria,
I'm also facing the same issue.
Could you help me to reset the Country from The States to Taiwan?
Thanks
Best regards,
Josh
Jul 3, 2019 02:02:55 AM by Caleb James D
It seems I've hit the same issue, I'm interested in participating as a business (located in the US) and potentially also as a freelancer (I live in France).
Could you please get my account out of the "Create your profile" workflow so that I can continue participation in the context of my US based business? I'll simply register a different account for myself.
Jul 3, 2019 02:20:02 AM by Goran V
Hi Caleb,
Would you like our team to update your country to France or close your freelancer profile? Thank you.
Jul 3, 2019 02:21:33 AM by Caleb James D
Jul 3, 2019 02:24:10 AM by Petra R
Caleb James D wrote:I'll simply register a different account for myself.
You are not allowed to do that, and risk both accounts being suspended.
Jul 3, 2019 02:30:19 AM by Caleb James D
Jul 3, 2019 02:35:01 AM by Goran V
Hi Caleb,
You can complete your application and submit it for a review. Once your application is submitted you will be able to switch between your client and freelancer profile.
If you need further help let me know, thank you.
Jul 3, 2019 02:41:26 AM by Caleb James D