Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Aug 19, 2019 12:32:16 PM by Mark W
HI Nina,
I too wish to change my country. How do I go about this?
Many thanks,
Mark
Aug 19, 2019 01:56:56 PM by Bojan S
Hi Mark,
Could you please share with us as to which country your account should reflect as your location and we'll update it from our end.
Thank you!
Aug 20, 2019 03:55:29 AM by Aaron K
Hello, I am unable to change my country from the United States to Ireland.
Aug 20, 2019 04:08:49 AM by Goran V
Hi Aaron,
Your country is updated to Ireland, if further help is needed let me know. Thank you.
Aug 20, 2019 08:26:51 AM by Alex T
Aug 20, 2019 09:16:53 AM by Bojan S
Hi Alex,
Your Country was updated to Vietnam. Feel free to add the rest of the information to your address section and submit your application for review once you complete it.
Thank you.
Aug 25, 2019 01:10:05 PM by Redon O
Hi Nina,
Can you change my country to Kosovo if exists? If not change it to Albania.
Aug 25, 2019 03:18:16 PM by Joanne P
Hi Redon,
At the moment there are no updates on having Kosovo listed on the list of countries that a user can select on Upwork. Thank you.
Sep 1, 2019 04:04:41 PM by Brian M
Sep 2, 2019 12:14:20 AM by Goran V
Hi Brian,
Please confirm your current location and our team will update the country on your profile. Thank you.
Sep 2, 2019 01:28:58 AM by Petra R
Brian M wrote:
United States
I don't think so... You're no more in the USA than you are in the UK.
Sep 2, 2019 01:36:15 AM by Brian M
Sep 2, 2019 01:43:21 AM by Petra R
Brian M wrote:
Disappointing customer service and software layout. If you are unable to
help. I will let your supervisors know for sure. Kindly do your job.
This is a public user forum. I have no supervisor and this is not my job.
Your profile location must reflect where you live, not your "holiday destination" - so if you indeed live in London, that is what needs to be on your profile and you have to complete phone verification when you are back from "your holiday..."
Sep 9, 2019 10:17:02 AM by Phuong N
Hi Nika,
I have same issue. Currently, I live in Canada, but I cannot change the country. Could you please help me?
Thanks,
Phuong
Sep 9, 2019 10:54:39 AM by Bojan S
Hi Phuong,
Your Country was updated to Canada. Feel free to add the rest of the information to your profile!
Thank you!
Sep 14, 2019 09:10:48 AM Edited Sep 14, 2019 09:24:42 AM by Shammah J
Help me me out, I mistakely choose US when filling my profile. How do i change my location to Nigeria please??
Thanks..
Sep 14, 2019 11:50:51 AM by Joanne P
Hi Shammah,
Your country have been updated to Nigeria. Thanks!
Sep 14, 2019 10:11:14 AM by Richard P
Hi ,
I signed in but i am not able to change the country to Canada. System shows the default country as India.
Sep 14, 2019 02:11:08 PM by Joanne P
Hi Richard,
Your country have been updated to Canada. Thanks!
Sep 22, 2019 12:33:55 AM by Rushina M
I am also unable to change my country from Albania. I am in the United States.
Sep 22, 2019 01:06:50 AM by Aleksandar D
Hi Dalia, Hossein, and Rushina,
Dalia and Hossein, one of our team members will reach out to you directly via a support ticket to assist you further with your request.
Rushina, your country has been updated to the USA as requested.
Thank you.
Sep 30, 2019 09:19:13 PM by Eva H
Hi,
I am unable to change the country of residence from US to Portugal in my profile creation. How do I change this?
Sep 30, 2019 10:21:26 PM by Avery O
Hi Eva,
I have updated your country from U.S. to Portugal as requested.
Oct 5, 2019 11:11:48 AM by Gwen A
Hi there, I'm having the same issue. My country is set to Thailand, and I'm not permitted to alter it. Can you be of assistance? I'm attaching a screenshot showing the country field locked. Whatever causes this consistently, as is apparently happening, is a ridiculous feature that prevents flexible work.
Oct 5, 2019 01:57:54 PM by Joanne P
Hi Gwen,
I'd be happy to assist you. Could you please confirm your current location so I can check? Thanks!
Oct 6, 2019 04:17:04 AM by Gwen A
Oct 6, 2019 05:12:23 AM by Aleksandar D
Hi Gwen,
If you are traveling and are away from your country of residence temporarily, you don’t need to update your location. If it does raise any flags on our end, the team will reach out to you directly. If however, you are going to be away for an extended period, such as moving some place, then you should make updates to your account location.
Thank you.
Oct 12, 2019 03:07:52 PM by Nafiseh H
Hello. I have the same problem. I can not change country from turkey to italy.
Oct 12, 2019 05:34:34 PM by Joanne P
Hi Nafiseh,
Your country has been updated to Italy. Thanks!
Oct 25, 2019 06:31:46 AM by Mathew K
Hi Nina,
My browser accidently changened my country during registration to London, but my real adress is in Russia. Now I can't continue my registration. Please help
-Mathew
Nov 14, 2019 07:54:26 AM by Rakay S
Hi, I have signed up to Upwork but haven't submitted my profile for review yet. I am replying here because I see that you change the country if we ask for it here. I would like to change it from Pakistan to Turkey now since I have moved to Turkey and work from here now.
Let me know if that is possible. Thank you!
Nov 14, 2019 08:49:18 AM by Bojan S
Hi Rakay,
Thank you for reaching out to us! Your Country was updated to Turkey as per your request.
Nov 19, 2019 07:43:56 AM by Steven B
Nov 19, 2019 08:41:54 AM by Bojan S
Hi Steven,
Your country has been updated to the US. Feel free to add the rest of the information on your profile.
Thank you!
Nov 21, 2019 10:20:57 PM by Avery O
Hi Marina,
The team will follow up with through an email support ticket with more information about your account.
Nov 26, 2019 12:10:09 PM by Elise F
Hi, I have the same issue here! I need my country to be France, and it's currently the UK. I can't finish to set up my account because of this.