Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Nov 29, 2019 01:01:14 PM by Bojan S
Hi Jane,
I checked this for you and your Country is set up to Canada. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
Thank you.
Nov 29, 2019 12:59:41 PM by Aleksandar S
Nov 29, 2019 01:05:12 PM by Bojan S
Hi Aleksandar,
Your country has been updated to Serbia. Feel free to add the rest of the information on your profile.
Thank you!
Nov 29, 2019 01:33:13 PM Edited Nov 29, 2019 01:35:37 PM by Aleksandar S
Hello
Can you check again please? I still can't change my country from US to Serbia.
Thanks
Nov 29, 2019 02:04:09 PM by Bojan S
Hi Aleksandar,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
Thank you.
Nov 29, 2019 03:55:59 PM by Smitha C
Nov 29, 2019 06:25:23 PM by Joanne P
Hi Smitha,
I checked and can confirm that your country is already set to India. Thanks!
Nov 29, 2019 10:08:52 PM Edited Nov 30, 2019 03:19:56 AM by Aleksandar D
Are you Moderators NOT AWARE that these requests to change country are (mostly) to bypass Upwork's filtering system for new freelancers??
You guys truly need to look at **Edited for Community Guidelines** tricks on how to get registered on Upwork. Chances are, they didn't get accepted on Upwork, then create a new profile as a US based freelancer (with a fake US mobile number as well). And then to get "ID verified", they need to change the country back to their actual countries.
So much for the "paid" connect thing to eradicate heaps of trash.
We're only seeing increases in freelancer count, but an overall DECREASE of (legit) clients. Guess where's that gonna take you when supply exceeds demand?
Any ideas why UPWK stock took deep plunges successively in recent months, while the S&P 500 and the market in general are going upward?
**Edited for Community Guidelines**
They're apocalyptic signs for this (once great) platform.
Nov 30, 2019 03:20:38 AM by Aleksandar D
Hi Zain,
Thanks for your comments and concerns. We have systems in place to address violations like the one you mentioned and which can't be sidestepped by changing a freelancers' location.
Dec 1, 2019 07:49:15 AM by Alessia M
Hi,
my location is set on Thailand because I am currently travelling in Asia. But I am living in Italy, Genova. can you change it?
thanks
Dec 1, 2019 09:18:37 AM by Joanne P
Hi Alessia,
Your country has been changed to Italy as requested, thank you!
Dec 1, 2019 04:17:11 PM by Tom F
Hi, same issue, country set up as UK but I'm living in Aus now. Can you please change.
Dec 1, 2019 11:11:39 PM by Avery O
Hi Tom,
The team will follow up with you through an email with more information about your account.
Dec 2, 2019 07:58:37 AM by Amina B
Hi, same issue, country set up as USA but I'm living in Ukraine now. Can you please change.
Dec 2, 2019 08:42:00 AM by Bojan S
Hi Amina,
Your Country was updated to Ukraine as per your request. Thank you for reaching out to us!
Dec 3, 2019 07:13:29 AM by Solomon N
Dec 3, 2019 10:16:54 AM by Bojan S
Hi Solomon,
Please, reach back to us once you're located in Australia and we'll be happy to update your Country for you.
Thank you!
Dec 2, 2019 12:24:39 AM by Michael G
I cannot submit my application because I can't update the Country & Address field. United States was selected by default & now the Country field isn't an editable text box. How do I proceed? I cannot update the address until the country has been updated.
Dec 2, 2019 12:44:04 AM by Goran V
Hi Michael,
Could you please confirm your current country and our team will update it from our end. Thank you.
Dec 2, 2019 12:48:57 AM by Michael G
Hello Goran,
Thanks for your swift response. My current country is India.
Regards,
Michael
Dec 2, 2019 12:52:41 AM by Goran V
Hi Michael,
Your country is now updated, feel free to continue with your application when you`re ready. Thank you.
Dec 2, 2019 08:12:05 AM by Amina B
Hi, same issue, country set up as USA but I'm living in Ukraine now. Can you please change.
Dec 2, 2019 07:59:07 AM by Sheila M
Hi, I have created my account while I was living in the US, but never finished my account information. Now I am living in Brazil and when I log in I am redirected to Creat Profile to send a verification code, but I cant change the country of residence.
Dec 2, 2019 08:44:03 AM by Bojan S
Hi Sheila,
Your country has been updated to Brazil. Feel free to add the rest of the information on your profile.
Thank you!
Dec 3, 2019 03:02:20 AM by Fritzshairah C
can someone please help me how to change the country from US to Philippines. I was filling up my profile and I cannot finish it because the country wont change.
Thank You for helping me out. 🙂
Dec 3, 2019 03:06:50 AM by Goran V
Hi Fritzshairah,
Your country is now updated, feel free to update the rest of your address once you`re ready. Thank you.
Dec 3, 2019 03:54:05 AM by Rebecca T
Hello,
I am having the same issue changing my country from the US to France. Please advise as I can't move forward to get my profile approved. Thank you!
Dec 3, 2019 04:01:24 AM by Goran V
Hi Rebecca,
Your country is now updated as well, thank you.
Dec 3, 2019 05:29:31 AM by Goran V
Hi Fritzshairah,
Please click on my name and send me a PM with the profile URL where you`re seeing the location set as United States. Thank you.
Dec 9, 2019 10:28:15 PM by Fritzshairah C
Hi everyone can someone help me. I cannot move forward from finishing my profile because my country cannot change from US to Philippines. Thank you
Dec 9, 2019 11:04:16 PM by Petra R
Fritzshairah C wrote:Hi everyone can someone help me. I cannot move forward from finishing my profile because my country cannot change from US to Philippines. Thank you
It already says Philippines.
Dec 9, 2019 11:45:11 PM by Fritzshairah C
no it didn't. look at the country bar, I cannot change it.
Dec 9, 2019 11:48:44 PM by Goran V
Hi Fritzshairah,
Thank you for the follow up. One of our team members will reach out to you via ticket as soon as possible and assist you further with your profile. Thank you.
Jan 29, 2020 11:26:42 PM by Thanh Do N
Hi,
I have exactly the same issue with Fritzshairah.
I live in Vietnam but my country is locked as `United States` at the moment.
Can you please check this problem and let me know?
Thank you.
Jan 30, 2020 12:36:38 AM by Avery O
Hi Thanh,
Could you please try clearing your cookies or using a different browser to see if the issue persists? Please come back here if this doesn't solve your issue.
Dec 9, 2019 11:10:27 PM by Avery O
Hi Fritzshairah,
I checked your account and can see that the Country field is locked to the Philippines. Could you please confirm if you are still seeing the United States in the Country field?