Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Dec 3, 2019 01:23:44 PM by Daniel E
Hello, when setting up my account I set it to the US however need this to be Australia which I cannot modify.
Dec 3, 2019 02:21:46 PM by Bojan S
Hi Daniel,
Your Country was updated as per your request. Thank you for reaching out to us!
Dec 3, 2019 02:28:04 PM by Ketki P
Hi there - my account refuses to let me change my country as well. I'm currently based in Canada and would appreciate if you could change my country to that.
Dec 3, 2019 03:14:24 PM by Bojan S
Hi Ketki,
Your Country was updated to Canada as per your request. Thank you!
Dec 4, 2019 12:03:08 PM by Jennifer R
I work in fiverr market place since 2 years. Now I want to work in upwork as a freelancer.But I am not able to create an account from Bangladesh.Please help me.
Dec 4, 2019 12:45:13 PM by Bojan S
Hi Jennifer,
Your country has been updated to Bangladesh. Feel free to add the rest of the information on your profile.
Thank you!
Dec 9, 2019 02:00:16 AM by Carmela Rose B
I can't proceed with the account setup because country can't be changed. It is default to US but I lived in the Philippines. Please help thank you
Dec 9, 2019 02:14:32 AM by Aleksandar D
Hi Carmela,
Thanks for reaching out to us. I checked and it seems that your country is already set to the Philippines. Let us know if you need further assistance.
Thank you.
Dec 9, 2019 02:40:49 AM by Carmela Rose B
Dec 9, 2019 03:15:38 AM by Aleksandar D
Hi Carmela,
I checked and it seems that your country has been set to the Philippines already. Please try clearing your cache and cookies or using a different browser. Let us know if you still continue seeing a different country on your profile.
Thank you.
Dec 9, 2019 06:06:15 AM by Sean Gerard R
I am from India and now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Dec 9, 2019 07:06:34 AM by Aleksandar D
Hi Sean,
I updated your country as requested. Please note that your profile must represent you as an individual and that all the information in your profile including your location needs to be accurate, truthful and verifiable.
Thank you.
Dec 9, 2019 08:57:08 AM by Emilija K
Hi! I can't seem to change the country in my apllication so I can proceed with it, can you please help me change it from USA to Macedonia?
Dec 9, 2019 09:19:22 AM by Bojan S
Hi Emilija,
Your Country was updated to Macedonia as per your request.
Thank you!
Dec 10, 2019 04:20:17 AM by Mohammed M
Hi Community,
I would like to be a freelancer in upwork, and I find changing country's disabled while creating my profile, any help? I want to make it to morocco instead of United States.
Thank you
Best,
Mohammed
Dec 10, 2019 04:41:34 AM by Roy B
Hey!
the 'country' field in the my account is greyed out and I need to change it as i'm not living in Malta anymore but in Sweden. I didn't see a way to reach out to Upwork so I'm trying it this way.
Dec 10, 2019 10:47:01 AM by Mohini S
So, I am trying to create my account on Upwork. Creating an account is so buggy.
1. I added my education and my work experience in India. It thinks that my current location is also India. Why? I am in Canada. I can't edit the location.
2. When I try to change my work experience location, changed it to Canada, now I can't save that. Page won't even scroll.
I am stuck. I can't even submit my application for review.
Dec 10, 2019 11:53:23 AM by Bojan S
Hi Mohini,
Your country has been updated to Canada. Could you please clear your cache and cookies or log in with another browser to check if you`re able to add the rest of the information on your profile?
Thank you!
Dec 10, 2019 10:41:32 PM by Yoshie A
I cannot change my country setting to Japan from Spain. Could you please help me with that?
Dec 10, 2019 11:18:13 PM by Avery O
Hi Yoshie,
I have updated your country from Spain to Japan as requested.
Dec 11, 2019 07:08:15 AM by Shiraya A
Hi there
I can't change my country from United States to United Kingdom so that I can complete my profile. Please can you help?
All the best
Shiraya Adani
Dec 11, 2019 08:24:45 AM by Bojan S
Hi Shiraya,
Your Country was updated as per your request, thank you for reaching out to us!
Dec 11, 2019 10:26:59 AM by Uygar S
I can't change country United Kingdom to Turkey on creating profile page. In this reason i can't complate my profile. Please Help me.
Dec 11, 2019 10:41:55 AM by Bojan S
Hi Uygar,
Your Country was updated to Turkey as per your request.
Thank you!
Dec 11, 2019 09:09:04 AM by Carrie P
Dec 11, 2019 11:12:46 AM by Bojan S
Hi Carrie,
Your country has been updated to the United Kingdom. Feel free to add the rest of the information on your profile.
Thank you!
Dec 11, 2019 02:11:49 PM by Matthew B
Hi, I have a problem to change the country and mobile phone and at the same time finish the application. Do you know who should I contact?
Dec 11, 2019 02:40:49 PM by Bojan S
Hi Matthew,
Please, let us know which country would you like to reflect on your account as your location. We’d be happy to update it for you.
Thank you!
Dec 12, 2019 02:42:57 AM by Amit H
Hello
I am from India but while creating my profile the country tab was disable and showing British Indian Ocean Territory.
I can't edit that tab so kindly please help me to update my country.
Warm Regards,
Amit
Dec 14, 2019 05:03:49 PM by Joanne P
Hi Denis,
Your country has been updated to the United States. You may now continue filling in the rest of your profile and submit it for review. If you need any help, please let us know. Thanks!
Dec 12, 2019 08:23:20 AM by James F
I cannot change my country of residence from London to Nigeria since i have recently moved from UK.
Dec 12, 2019 09:16:45 AM by Bojan S
Hi James,
Your Country was updated to Nigeria as per your request.
Thank you for reaching out to us!
Dec 13, 2019 03:53:07 AM by Kenji U
Hi, I can't choose country in making my profile.
It's greyed out at United states.
I live in Japan.
I can't complete my profile.