Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Feb 25, 2020 07:55:53 AM by Pedro C
I created my personal account while I was still living in the Netherlands and using Upwork with my working account. I now moved back to Portugal, my country of origin, and I'm unable to change this info. I want to use Upwork as a freelancer but can't proceed updating my info since the country is incorrect.
Can you please help me?
Thank you!
Feb 25, 2020 08:03:03 AM by Bojan S
Hi Pedro,
Your country has been updated to Portugal. Feel free to add the rest of the information on your profile.
Thank you!
Mar 3, 2020 04:34:13 AM by Agathe K
Hi! I have the same issue; could you please update my country to France instead of the UK? Thank you!
Mar 3, 2020 04:57:47 AM by Goran V
Hi Agathe,
Your country is now updated, feel free to update the rest of your address as well. Thank you.
Mar 3, 2020 11:44:45 AM Edited Mar 3, 2020 11:45:23 AM by Suleyman S
Hi Nina,
I have same issue as well. I created my account when i was in U.S, now i moved to Azerbaijan. Upwork directs me to create your expertise everytime i try to change my location.
Mar 3, 2020 12:22:15 PM by Bojan S
Hi Suleyman,
Your country has been updated to Azerbaijan. Feel free to add the rest of the information on your profile.
Thank you!
Mar 10, 2020 08:28:36 PM by Heyi W
Hi Nina,
Could you help me with my country as well?
I am currently living in Shanghai, China.
The country blank is greyed out in my profile setting.
Sincerely,
Heyi Wang
Mar 11, 2020 12:35:46 AM by Avery O
Hi Heyi,
A member of the team will reach out to you with more information about your account.
Mar 11, 2020 06:38:34 PM by Edgar O
Thank you for updating the country, please can you update the city to Bauang (instead of Dublin). Also, can you confirm my residence is set to the Philippines so that i pay the appropriate taxes as this is where i reside. Thank you.
Mar 11, 2020 09:27:35 PM by Avery O
Hi Edgar,
You should be able to update the address on your account by going to your Settings page, and clicking on "Contact Info." Please let us know if you need further help with anything.
Mar 11, 2020 09:16:11 PM Edited Mar 11, 2020 09:23:54 PM by Avery O
Hi,this is Auden.
I have the same issue. Could you help me correct the country in the profile? I signed up an account with the email address: **edited for Community Guidelines**. I would like to change the country from Netherland to China before submitting the profile.
Best regards,
Auden
Mar 11, 2020 09:31:43 PM by Avery O
Hi Auden,
The team will follow up with you with more information about your account.
Mar 11, 2020 09:33:43 PM by Auden T
Mar 11, 2020 10:46:41 PM by Avery O
Hi Auden,
As previously mentioned, the team will reach out to you through an email with more information about your account.
Mar 13, 2020 08:38:12 AM by Sean R
Hi Nina,
I am having a similar issue to a few others on this thread, and I see that you have been able to be of assistance to them, and I wonder if I might be able to ask for your help, as well. My country is listed as Mexico, however I am currently living in the Czech Republic. Any assistance is greatly appreciated. Thank you very much.
Best regards,
Sean
Mar 13, 2020 09:09:28 AM by Bojan S
Hi Sean,
Your country has been updated to the Czech Republic. Feel free to add the rest of the information on your profile.
Thank you!
Mar 23, 2020 06:37:32 PM by Renee R
I have the same problem. I've selected the United States as my country 'cause I misunderstand and now I can't change it for the right information. I'd like to change it to Brazil. How can I solve it?
Mar 23, 2020 09:56:33 PM by Avery O
Hi Renee,
A member of the team will reach out to you with more information about your account.
Mar 24, 2020 04:57:40 AM by Professor L
Hi, I would like to change my location to Kenya where I am based before I submit my profile for review.
Mar 24, 2020 05:05:55 AM by Goran V
Hi Professor,
Your country is now updated. Please keep in mind that your Upwork name needs to be your full legal name. Thank you.
Mar 29, 2020 04:51:05 AM by Abbas A
I am unable to change the country of residence to Australia from United Kingdom in my profile creation.
Mar 29, 2020 05:11:03 AM by Aleksandar D
Hi Abbas, and Grace,
Both of your countries are now updated. Let us know if you need further assistance.
Thank you.
Apr 1, 2020 07:21:41 AM by Purnima L
I recently signed up for Upwork and while submiiting my applicaion, by default my country is selected as United Kingdom and it is disable for me to update. I want to update it to Canada but I cannot do it so. Can you please help me out? I don't know where and whom should i contact.
Apr 1, 2020 10:51:36 AM by Olivera K
Hi guys,
I need to update my profile, and I can't change the country of residence to US. I am living in US now. Can you please change it?
Thanks,
Oli
Apr 1, 2020 11:18:34 AM by Aleksandar D
Hi Olivera,
Your country has been updated to the United States as requested. Let us know if you need further assistance.
Thank you.
Apr 2, 2020 11:41:26 AM by Safura I
Hello.
I can not change my country to Germany, It is like disabled now. Could you please give me a hint how to do that? Thank you.
Apr 17, 2020 08:23:05 PM by Arslan S
I am having the same problem. Plz change my country from UK to Pakistan.
Apr 17, 2020 11:03:17 PM by Aleksandar D
Hi Arslan,
Your country has been updated to Pakistan as requested. Let us know if you need further assistance.
Thank you.
Apr 24, 2020 08:48:25 AM by Bojan S
Hi J,
Your Country was updated as per your request. Thank you!
Apr 29, 2020 12:51:05 PM Edited Apr 29, 2020 01:20:57 PM by Bojan S
Hi Nina,
I am Abhishek (**Edited for community guidelines**), I am also not able to change my Country, can you please set it to India.
Thanks !
Abhishek
Apr 29, 2020 01:23:45 PM by Bojan S
Hi Abhishek,
Your Country was updated as per your request to India.
Thank you!
May 6, 2020 09:25:13 AM by Aram S
I just signed up in upwork and forgot to change the country from u.s to Armenia! and now I can not do it at all! what should I do?
May 6, 2020 09:50:47 AM by Bojan S
Hi Aram,
Your Country was updated to Armenia as per your request.
Thank you!
May 7, 2020 11:12:50 AM by Maisha A
Hi, I am trying to create a profile. The profile form auto fills my location to Bangladesh. However, my present residence is in USA. Would appreciate help.
May 7, 2020 11:35:32 AM Edited May 18, 2020 03:12:55 PM by Bojan S
Hi Maisha,
Your country was updated as per your request.
Thank you!
May 9, 2020 04:44:49 AM by Nick S
Good afternoon, there was a problem. When registering an account, I accidentally chose the country USA, but I live in Ukraine.And when filling out the profile, you can’t change it. What to do?
May 9, 2020 05:52:57 AM by Aleksandar D
Hi Nick,
I updated your country as requested. Let us know if you need further assistance.
Thank you.