Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
May 29, 2020 02:10:53 PM by Bojan S
Hi Kashish,
Your country has been updated to Pakistan. Feel free to add the rest of the information on your profile.
Thank you!
May 25, 2020 12:46:22 AM by Page L
The default country is US, and default phone nation code is +1. So I cant get sms verification code.
I am in China and my phone nation code is +86.
May 25, 2020 11:26:03 PM by Ran L
Hi Goran,
Sorry to interrupt. Once I registered my info in account, it prompted below many times and stuck. Could you help to check? Thanks
https://www.upwork.com/ab/create-profile/v1/baseline/
Ella
May 25, 2020 11:34:01 PM by Goran V
Hi Ran,
Please try clearing your cache and cookies or logging in with another browser. If you`re still experiencing the same problem after this, please share the text of the error you`re receiving. Thank you.
May 26, 2020 12:09:37 AM by Ran L
Hi Goran,
Log in "www.upwork.com/", Selected "Log in " or "Sign up" it stucks at "https://www.upwork.com/ab/create-profile/v1/baseline/" all the time even after I cleared cache. Thanks
Ran
May 26, 2020 12:23:29 AM by Goran V
Hi Ran,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.
May 25, 2020 02:03:16 AM by Lauren A
Hi, I am currently creating my profile for upwork. I'm from the UK but currently live in Indonesia. I selected UK as my location since I don't plan to live in Indonesia in the long term. But now I'm being asked to verify my location with a UK number, which I don't have. Can I change my location to Indonesia so I can use my Indonesian phone number?
May 25, 2020 02:17:11 AM by Goran V
Hi Lauren,
Your country is now updated, feel free to update the rest of your address as well. Thank you.
May 25, 2020 12:00:47 PM Edited May 25, 2020 01:19:52 PM by Bojan S
Hello, I had a problem during my registration process. My address is set to US, but I am currently living in Brazil. That way, I cannot finish my registration because I cannot set my correct address in the profile editing page. Can someone help me with that?
**Edited for community guidelines**
May 25, 2020 01:20:38 PM by Bojan S
Hi Frederico,
Your country has been updated to Brazil. Feel free to add the rest of the information on your profile.
Thank you!
May 26, 2020 10:31:23 AM by Bojan S
Hi Giovanni,
Your Country should reflect the one you're physically located in and can verify it. Would you like us to update your country to Italy?
Thank you!
May 26, 2020 07:17:14 PM by Sandy J
Hello. I trying to sign up for an account, but I need to change my location from the UK to the US. Is it possible to update it for me? I must have originally logged in while I lived in the UK, but I recently moved back to the US. Thank you.
May 26, 2020 10:34:27 PM by Joanne P
Hi Sandy,
Your country has been updated to US. You may now continue adding the rest of your profile details. Thank you!
May 26, 2020 09:03:01 PM by Camila U
I created my Upwork profile long ago while traveling to the USA, now I'm in my home country trying to change my profile to Colombia but I can't change it, so I cannot continue with the creation of my profile.
May 27, 2020 12:12:17 AM by Joanne P
Hi Camila,
Your country has been updated to Colombia. Thanks!
May 27, 2020 08:14:37 AM by Megan F
May 27, 2020 09:35:32 AM by Bojan S
Hi Megan,
Please, let us know which country would you like to reflect on your account as your location. We’d be happy to update it for you.
Thank you!
May 27, 2020 11:16:26 AM by Mathilda N
Hi, I would like to change my country from USA to Singapore as I am unable to do it as I am stuck at creating a profile page.
Thank you!
May 27, 2020 12:57:31 PM by Bojan S
Hi Mathilda,
Your Country was updated as per your request, thank you for reaching out to us!
May 27, 2020 06:11:52 PM by Clifford S
I need help changing the country from united states to costa rica. can you please help?
May 27, 2020 08:13:53 PM by Joanne P
Hi Clifford,
Your country has been updated to Costa Rica. Thank you!
May 28, 2020 01:03:38 PM by Walter O
Hi I don't see the option to change my country from United Kingdom to Ukraine .
May 28, 2020 02:11:23 PM by Bojan S
Hi Walter,
Your country was updated as per your request, thank you!
May 28, 2020 10:18:54 PM by Jennifer F
May 28, 2020 11:11:57 PM by Joanne P
Hi Jennifer,
Your country has been updated to Taiwan. Thanks!
May 29, 2020 03:05:24 AM by Renelda Joy M
Hi,
Can't change my country, it's automatically in United Kingdom but I'm from Philippines. My profile is not approved yet because I just created it and can't move on due to this issue.
Please help.
May 29, 2020 10:03:18 AM by Yashant G
While trying to register, the country field is grayed out.
I cannot seem to change it to Nepal. It is currently set to "United States".
Please Help.
May 29, 2020 10:50:59 AM by Temperance N
I'm a freelancer setting up my Upwork account and I'm on the 'location' step. The country reads 'Netherlands' but I'm based in the United States and I can't seem to change it.
May 29, 2020 12:24:45 PM by Bojan S
Hi Temperance,
Your country was updated as per your request to the United States.
Thank you!
May 30, 2020 03:17:18 AM by Sonia K
Hi Team,
I am creating an account as a freelancer and am updating my profile for the same. by default, my country is filled as the United States. I want it to change to India but it's not editable. I went to the Settings page but that is taking me to the Login page which again taking me to the Create Profile page where I cannot change my country. It's a loop.
Please help!
Best,
Sonia
May 30, 2020 04:16:07 AM by Aleksandar D
Hi Sonia,
Your country has been updated to India as requested. Let us know if you need further assistance.
Thank you.
May 30, 2020 06:18:29 PM by Dana E
Hey - I can't seem to change my location from UAE to Bahrain. I moved before completing my registration and now the option is greyed out. Could someone help with that please?
May 31, 2020 12:05:56 AM by Aleksandar D
Hi Dana,
Your country has been updated to Bahrain as requested. Let us know if you need further assistance.
Thank you.
May 30, 2020 08:37:22 PM by Julia D
I recently signed up for Upwork and while submiiting my applicaion, by default my country is selected as Anguilla and it is disable for me to update. I want to update it ot Brazil but I cannot do it so I just have to submit the appplication with Anguilla as my country.