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tildes
Community Member

Can't change country

I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?

ACCEPTED SOLUTION
AndreaG
Community Manager
Community Manager

Hi all,

 

This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.

 

Thank you!

~Andrea
Upwork

View solution in original post

3,983 REPLIES 3,983

Hi Nathaniel,

You country is correct, if you would like to update the rest of your address go to Settings > Contact Info > location. Thank you.

~ Goran
Upwork
jutereno
Community Member

I signed up to Upwork while in Germany, but I live in Ireland. Now my profile's default country is Germany, how do I change that ?

Hi Julia,

 

Your country is now updated, thank you.

~ Goran
Upwork
waqarsabir
Community Member

Hi, My address is showing Islamabad United Arab Emirates, It should be Abu Dhabi United Arab Emirates

Can you please update it 

 

Thanks in advance

Hi Waqar,

 

You can update your address by going to Settings > Contact Info > Location. Thank you.

~ Goran
Upwork

Hi Goran, 

 

My account is locked to the UK while I now live in AUS. I need to verify my account however the mobile number verification is locked to the UK. Could you please unlock my account or update the details to Australia. 

 

Thanks

Hi Ari,

 

Your country is now updated, thank you.

~ Goran
Upwork
66e28f41
Community Member

Hi 

I have selected wrong country while signing up my profile.

How can i update it to Pakistan? writenow, US is selected. I am unable to complete my profile. Help please.

 

Thanks

JZ

Hi Jahanzaib,

 

Your country is now updated, thank you.

~ Goran
Upwork

much appreciated.

Thank you for the prompt response.

JZ

Hi Jahanzaib, if you can log into your account / profile, then it's pretty easy to make the correction. Just log in and check the top panel where you have several links. Place the mouse cursor on the Menu "Find Work" and there will appear a list of menu options. Select "Profile." On the profile page, on the right side, somewhere under your profile picture, you'll see a button labeled "Profile Settings." Click it and you'll be directed to the profile settings page. On the left side of the profile settings page, there are a number of settings. Click on "Contact Info." On the contact info page, the first section contains your basic account info. Scroll to the next one which is your location settings and click on the pencil icon located to the right of the word "Location." All the necessary options will be made available for you to edit accordingly.

b152
Community Member

Hi. My country is somehow being set to Estonia while I'm in Russia and I can not change it since when registering as a freelancer the country form is inactive. How can I change that?

BojanS
Community Manager
Community Manager

Hi Maxim,

 

 Your country should reflect the one you're physically located in and be able to verify it.

 Would you like us to update your country to Russia?

 

Thank you!

~ Bojan
Upwork
b152
Community Member

Yes
BojanS
Community Manager
Community Manager

Thank you for following up, Maxim. Your country was updated as per your request!

~ Bojan
Upwork
m_mohammad_hassa
Community Member


Please change my country to Pakistan.

Hi Mohammad Hassan,

 

Your country has been updated to Pakistan. Thanks!

~ Joanne
Upwork
jessicatibbles
Community Member

Hello,

 

I recently looked into starting an Upwork account whilst I was traveling, but never finished the application. Now I have moved back to the States, I am trying to create my Upwork account again. My location is set to Indonesia on the application, and I have no way of changing it.

 

I have looked all over the forums and cannot seem to find a solution on my end. Can anyone help me?

 

Thank you,

Jayne

Hi Jessica,

 

Your country is already updated to US. You may now proceed with completing your profile. Thank you!

~ Joanne
Upwork
frafoiadelli
Community Member

i can not change the country so i can not put my number so i can not recieve any code to finally be able to create my account

i can't create my account there is always a problem

or the website has bugs or something 

but there is always problems trying to create one normal account

something that takes me 10 min max is taking few days beacuse everytime i try again something goes wrong

last time it did not let me save 

the other time i couldnt load the information

other time did not allow me to scroll

and today finally

but now at the end where i have to put my contact info i can not change the country "england" to Spain

so i can not put my number so i cant get the code to finally create this account

is so frustraiting i cannot beleive it.

I apologize for the inconvenience this caused, Francesca.

 

 Your country should reflect the one you're physically located in and be able to verify it.

 Would you like us to update your country to Spain?

~ Bojan
Upwork

Hi, I'm setting this account up for my mother. Would you mind updating her country to Curacao (Netherlands Antilles)?

Hi Monique,

 

The location setting has been updated. However, please, note that sharing accounts and log in information isn't allowed and only the owner of the account should be logging into their account.

~ Valeria
Upwork
210c7189
Community Member

To whom it may concern

Dear sir/madam i have been living in nepal long time back now i am in India now when i try to use my Freelancer account for working i still see my previous old adrress now i want to change my address and currently i am living in India.

**Edited for community guidelines**     

Please help me to Change my Location to India. I don't live in Nepal any more. I look forward Positive respose from your team soon.

 

Best Regards 

 

**Edited for community guidelines**     

Diwakar Roy

BojanS
Community Manager
Community Manager

Hi Diwakar,

 

Your country should reflect the one you're physically located in and be able to verify it.

Would you like us to update your country to India?

 

Thank you!

~ Bojan
Upwork
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