Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Jun 3, 2020 07:36:29 AM by Goran V
Hi Nathaniel,
You country is correct, if you would like to update the rest of your address go to Settings > Contact Info > location. Thank you.
Jun 3, 2020 02:50:45 AM by Julia T
I signed up to Upwork while in Germany, but I live in Ireland. Now my profile's default country is Germany, how do I change that ?
Jun 3, 2020 05:10:42 AM by Waqar S
Hi, My address is showing Islamabad United Arab Emirates, It should be Abu Dhabi United Arab Emirates
Can you please update it
Thanks in advance
Jun 3, 2020 05:29:07 AM by Goran V
Hi Waqar,
You can update your address by going to Settings > Contact Info > Location. Thank you.
Jun 4, 2020 05:56:30 AM by Ari W
Hi Goran,
My account is locked to the UK while I now live in AUS. I need to verify my account however the mobile number verification is locked to the UK. Could you please unlock my account or update the details to Australia.
Thanks
Jun 5, 2020 04:07:36 AM by Jahanzaib K
Hi
I have selected wrong country while signing up my profile.
How can i update it to Pakistan? writenow, US is selected. I am unable to complete my profile. Help please.
Thanks
JZ
Jun 5, 2020 04:43:12 AM Edited Jun 5, 2020 04:45:08 AM by Tony N
Hi Jahanzaib, if you can log into your account / profile, then it's pretty easy to make the correction. Just log in and check the top panel where you have several links. Place the mouse cursor on the Menu "Find Work" and there will appear a list of menu options. Select "Profile." On the profile page, on the right side, somewhere under your profile picture, you'll see a button labeled "Profile Settings." Click it and you'll be directed to the profile settings page. On the left side of the profile settings page, there are a number of settings. Click on "Contact Info." On the contact info page, the first section contains your basic account info. Scroll to the next one which is your location settings and click on the pencil icon located to the right of the word "Location." All the necessary options will be made available for you to edit accordingly.
Jun 5, 2020 07:05:18 AM by Maxim L
Hi. My country is somehow being set to Estonia while I'm in Russia and I can not change it since when registering as a freelancer the country form is inactive. How can I change that?
Jun 5, 2020 07:52:29 AM by Bojan S
Hi Maxim,
Your country should reflect the one you're physically located in and be able to verify it.
Would you like us to update your country to Russia?
Thank you!
Jun 8, 2020 07:06:07 AM by Bojan S
Thank you for following up, Maxim. Your country was updated as per your request!
Jun 7, 2020 10:18:04 AM by Joanne P
Hi Mohammad Hassan,
Your country has been updated to Pakistan. Thanks!
Jun 7, 2020 10:34:22 AM by Jessica T
Hello,
I recently looked into starting an Upwork account whilst I was traveling, but never finished the application. Now I have moved back to the States, I am trying to create my Upwork account again. My location is set to Indonesia on the application, and I have no way of changing it.
I have looked all over the forums and cannot seem to find a solution on my end. Can anyone help me?
Thank you,
Jayne
Jun 7, 2020 02:17:55 PM by Joanne P
Hi Jessica,
Your country is already updated to US. You may now proceed with completing your profile. Thank you!
Jun 8, 2020 06:56:12 AM by Francesca F
i can not change the country so i can not put my number so i can not recieve any code to finally be able to create my account
i can't create my account there is always a problem
or the website has bugs or something
but there is always problems trying to create one normal account
something that takes me 10 min max is taking few days beacuse everytime i try again something goes wrong
last time it did not let me save
the other time i couldnt load the information
other time did not allow me to scroll
and today finally
but now at the end where i have to put my contact info i can not change the country "england" to Spain
so i can not put my number so i cant get the code to finally create this account
is so frustraiting i cannot beleive it.
Jun 8, 2020 07:03:43 AM by Bojan S
I apologize for the inconvenience this caused, Francesca.
Your country should reflect the one you're physically located in and be able to verify it.
Would you like us to update your country to Spain?
Jun 8, 2020 08:48:07 AM by Monique H
Hi, I'm setting this account up for my mother. Would you mind updating her country to Curacao (Netherlands Antilles)?
Jun 8, 2020 10:35:29 AM by Valeria K
Hi Monique,
The location setting has been updated. However, please, note that sharing accounts and log in information isn't allowed and only the owner of the account should be logging into their account.
Jun 8, 2020 10:43:29 AM Edited Jun 8, 2020 12:38:12 PM by Bojan S
To whom it may concern
Dear sir/madam i have been living in nepal long time back now i am in India now when i try to use my Freelancer account for working i still see my previous old adrress now i want to change my address and currently i am living in India.
**Edited for community guidelines**
Please help me to Change my Location to India. I don't live in Nepal any more. I look forward Positive respose from your team soon.
Best Regards
**Edited for community guidelines**
Diwakar Roy
Jun 8, 2020 12:39:02 PM by Bojan S
Hi Diwakar,
Your country should reflect the one you're physically located in and be able to verify it.
Would you like us to update your country to India?
Thank you!