Nov 17, 2020 04:20:46 AM Edited Nov 17, 2020 04:26:19 AM by Goran V
Hi, I am facing issues trying to leave the agency.
I have closed all active contracts and declined all offers.
From the freelancer profile it is saying:
"Can not leave team. You have active contract or proposal with team."
From the agency side it makes a redirect without any changes.
Please help me.
Here is the video record:
**Edited for Community Guidelines**
Solved! Go to Solution.
Oct 16, 2023 08:52:20 PM by Syed H
Hi Andrea,
May I also ask for assistance, please? I'm facing the same issue, can't leave my agency. I'm no longer affiliated with them and have no active contracts or proposals.
Please help me!
Thanks,
Syed Hasan
Oct 17, 2023 12:05:39 AM by Annie Jane B
Hi Syed,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Apr 30, 2024 06:15:36 AM by Maxim H
Hi! Can you help me with this too?
I can't leave agency, but haven't active jobs.
Apr 30, 2024 08:19:32 AM by Luiggi R
Hi Maxim,
I can see that you were able to leave the Agency. Don't hesitate to let us know if you need further assistance.
Nov 1, 2022 02:24:48 PM by Mr Z
Hi, May I also ask for assistance please. I'm facing the same issue, can't leave my agency. I have no active contracts and proposals
Please help me!
Dec 8, 2022 04:48:16 AM by Ahmed I
Hi there!
Me too, please, I have lost so many connects because I thought I was applying for myself.
Kindly assist with leaving the agency.
Thank you!
Dec 8, 2022 06:12:04 AM by Andrea G
Hi Ahmed,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Sep 4, 2023 05:48:30 AM by Mostafa T
Hi Ahmed, We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.
Please feel free to check the ticket via this link.
Thank you!
Feb 8, 2023 06:00:58 AM by Roger Robert F
Hi! May I also ask assistance for the same issue? I no longer have active contracts and I still can't leave my agency. Thank you in advance!
Sep 5, 2023 08:57:01 AM by Iffat R
Hi, I'm also having issues trying to leave the agency.
Reason is "You have active job applications with the team. You need to revoke them first before you can leave the team"
Sep 5, 2023 11:36:55 AM by Nikola S
Hi Iffat,
I would be happy to help. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Feb 13, 2023 05:42:38 AM by Mugeni M
Hello,
I have the exact same probelm. Coud someone please reach out and help me leave the agency.
Thank you,
Feb 13, 2023 08:42:27 AM by Nikola S
Hi Mugeni,
Thank you for reaching out to us. I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.
Apr 25, 2023 12:44:31 AM by Adil J
Hi, I am facing issues trying to leave the agency.
From the freelancer profile it is saying:
"Can not leave team. You have active contract or proposal with team."
Please help me.
Apr 25, 2023 08:48:16 AM by Angelo E
Please make sure you don't have active proposals and contracts.
May 30, 2023 07:11:53 AM by Garry G
Hi Team,
Im also having an issue leaving an agency that is no longer active. I need some assistance, please. I ended an active contract but still can find the option to leave the agency.
May 30, 2023 08:54:16 AM by Nikola S
Hi Garry,
Thank you for reaching out to us. I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.
Sep 4, 2023 04:18:50 AM by Abdullah Enes O
Hi Team.
I also cannot leave from my agency even I don't have any active work or proposal. Could you help me?
Sep 5, 2023 07:30:10 AM by Eugene K
I'm having trouble leaving the agency despite closing all my active contracts and declining offers. On my freelancer profile, it's displaying a message that says, "Can not leave team. You have an active contract or proposal with the team." When I try to leave from the agency side, it simply redirects without any changes. Can you please assist me with this issue?
Sep 5, 2023 08:56:24 AM by Nikola S
Hi Eugene,
I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
May 31, 2024 03:48:05 AM by Rustam S
Hi Andrea,
May I also ask for assistance, please? I'm facing the same issue. I can't leave my agency. I'm no longer affiliated with them and have no active contracts or proposals.
Please help me!
Thanks,
Rustam Sharipov
May 31, 2024 04:32:02 AM by Luiggi R
Hello Rustam,
I'm sorry you are having trouble leaving the agency. It appears that you have some active proposals that you must withdraw before you can leave. Go to your Proposals home page, and you should see them under "Submitted Proposals." You should see a "Withdraw proposal" button when you click on each of them.