May 30, 2023 06:55:00 AM by Tom L
Dear Upwork,
Over the holiday weekend, I tried a payment on a card which did not go through.
Then I tried another payment method and it was also rejected.
This morning, I tried again and it was rejected, so I called the card company and they said there is no issue on their end.
This happened last week at well!!!
Please let me know why I am having so much trouble on your service. It is seriously affecting my projects
May 30, 2023 08:40:44 AM by Nikola S
Hi Tom,
Thank you for reaching out to us. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.