Cancelation of Freelancer Plus Membership

[daredevil73]

Hey there, I am a freelancer and last month on 23rd I bought the Freelancer Plus Membership plan just to check how it works. But it autamatically renewed this month also just today. So, I want to ask is there any way I can cancel and get refund? Because I don't want this plan for now, maybe later.

[JoanneP]

Hi Muhammad,

To downgrade from Freelancer Plus to Freelancer Basic:

1. Go to Settings › Memberships & Connects
2. Select View or Edit Membership Plan
3. Choose the Switch to Basic button on the Basic plan

Please let us know if you need any assistance. We're here to help.

[daredevil73]

I know how to switch. Please read what I asked again. So the plan for 2nd month just started today. Can I cancel for this month and get a refund? I haven't used any connections yet and I don't want the Freelancer Plus Plan for this month.

[ArjayM]

Hi Muhammad,

Arjay here stepping in for Joanne Marie. Please note that your plan will automatically be billed every month on the same date you upgrade to a Freelancer Plus plan. However, I was able to escalate your concern and one of our team members will reach out to you via support ticket. You can check here or your email for updates and further assistance.

[daredevil73]

Hey thanks for your help.