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8b2b5872
Community Member

Connect

I am unable to buy connect I can't find the buy connect button. Please what could be the problem 

ACCEPTED SOLUTION
spectralua
Community Member
6 REPLIES 6
spectralua
Community Member

Thank you Mykola, but it said Recent charge failed 

Something wrong with your payment method. Moderator will create support ticket for you when see your topic.

Alright I will check it out 

NikolaS
Moderator
Moderator

Hi Ruth, 

 

I would be happy to help. It looks like the charge on your credit card keeps getting declined. Please make sure your card is set up to make international payments and has sufficient funds on it to complete the funding. Please contact your card-issuing bank to confirm if they allow recurring transactions on your debit cards as Upwork payments are classified as ‘recurring’.

 

~ Nikola
Upwork
8b2b5872
Community Member

Many thanks Nikola 

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