Jun 30, 2023 06:17:37 AM by yasmen a
I'm stuck in the 'choose profile type' page where I choose if I am a freelancer or a client. After choosing, the 'create Profile' button doesn't redirect anywhere. I've tried opening it up from another browser, opening it from an incognito window, I even switched from my phone to my desktop but nothing solves the issue.
Solved! Go to Solution.
Jun 30, 2023 07:44:26 AM by Andrea G
Hi Yasmen,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Jun 30, 2023 07:44:26 AM by Andrea G
Hi Yasmen,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Jul 14, 2023 07:30:18 AM by Louise R
What's the solution here? I'm having the same issue even though I already have a profile.
Jul 14, 2023 09:12:26 AM by Luiggi R
Hi Louise,
Thank you for reaching out. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Jul 14, 2023 09:29:15 AM Edited Jul 14, 2023 09:31:59 AM by Stewart D
Having the same issue and don't see a way to reach out to customer support. And can't access my very old profile under same email
Jul 14, 2023 11:28:37 AM by Luiggi R
Hi Stewart,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Oct 4, 2023 03:20:01 PM by Arjay M
Hi Trust,
I took a closer look and confirmed that you were able to create a profile. I can also see that you've raised a ticket with a different concern here. Please allow our team 24-48 hours and you will get an update on your ticket once your case is thoroughly reviewed.