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Hadi's avatar
Hadi K Community Member

Did not receive connects after interview

Hi!

 

I got interviewed around 36 hours ago for 2 PROPOSALS that I submitted. (Did not work with these clients before), but I only received 10 connects. Can you please check?

Also If I get invitation from clients who I never worked with, do I get connects?

 

Thanks
Hadi

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Andrea's avatar
Andrea G Community Manager

Hi all,

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.

 

Thank you!

~Andrea

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1,058 REPLIES 1,058
Meira's avatar
Meira F Community Member

Hi Joanne, I have already sent you a message. Thank you!

Joanne's avatar
Joanne P Retired Team Member

Hi Meira,

 

Thank you for sending me a private message. I'll go ahead and check.

~ Joanne
Upwork
Hafiz Syed Hamza A's avatar
Hafiz Syed Hamza A H Community Member

Greetings. I also not recieved connects on three jobs 

The links are: 

**Edited for community guidelines**

 

And unfortunately, I couldnt find the third link.

Joanne's avatar
Joanne P Retired Team Member

Hi Hafiz,

 

Please allow time for the Connects to be added to your account automatically. If within the day, you still do not see the Connects added to your account, please let us know so we can look into it for you. 

~ Joanne
Upwork
Jai's avatar
Jai V Community Member

HI, 

 

I got an interview from the new client and worked for him on 27 November but I did not get bonus connects.  can you please check and let me know when I will get those connects. I can't purchase connects and just because of that I am not able to apply for jobs. 

Goran's avatar
Goran V Retired Team Member

Hi Jai,

 

Please share the job post title or the client name with me via PM (click on my name) so that I can check the details and assist you further. Thank you.

~ Goran
Upwork
Jan Genvher's avatar
Jan Genvher P Community Member

I got interviewed twice from the last 10 days but until now I did not received any free connects. Please check sir. Thanks

 

Joanne's avatar
Joanne P Retired Team Member

Hi Jan Genvher,

 

I checked your account and it looks like there were Connects added for the job you have submitted a proposal to. You can check it here. Please allow time for the Connects to be automatically added to your account. If after 48 hours it has still not been reflected, please let us know. 

~ Joanne
Upwork
Bimal's avatar
Bimal C Community Member

Hi, 

I was interviewed 2 days ago and got hired already but didn't receive free connect even after 48 hours. please help

Bimal's avatar
Bimal C Community Member

Hi, 

I was interviewed 2 days ago and got hired already but didn't receive free connect even after 48 hours. please help

Bojan's avatar
Bojan S Community Manager

Hi Bimal,

 

Could you please send me a PM with the link to the proposal you're referring to? I’ll check that for you and assist you accordingly.

 

Thank you.

~ Bojan
Upwork
Bimal's avatar
Bimal C Community Member

Hi. I didn't receive free connect after getting interviewed by the client

t.

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Bimal,

 

I can see that you've already received the Connects from a job that you applied to recently. You can see the awarded Connects by going to Settings > Memberships & Connects and clicking on "View Connects History". Please be mindful that Connects aren't awarded in cases where the client invited you to apply to their job. 

 

Thank you,

~ Luiggi
Bimal's avatar
Bimal C Community Member

Hi, It's been 2 successful interviews and hiring and, I haven't received free connect for both the interview.

 

Andrea's avatar
Andrea G Community Manager

Hi Bimal,

 

Could you please share the job post/proposals you're referring to via private message with me so I could check?

 

~Andrea
Mohammed's avatar
Mohammed I Community Member

Hey Goran!

I got interviewed on Saturday but did not receive any free connections from Upwork. Please check my profile and resole this ASAP.

 

Goran's avatar
Goran V Retired Team Member

Hi Mohammed, 

 

Since you have received a direct offer, you're not eligible for the bonus of 10 Connects. Thank you.

~ Goran
Upwork
Ali's avatar
Ali K Community Member

Hi. I sent proposal and got interview by 2 clients more than 48 hours ago.  But still did not get any free connects. My profile is out of connects. Kindly have a look and release connects for my profile.

 

Best Regards

Ali

Joanne's avatar
Joanne P Retired Team Member

Hi Ali,

 

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork
Ogbonnaya's avatar
Ogbonnaya E Community Member

Hi Hadi, I received interview more than 48 hours ago, but I didn't receive connects, can you please assist me with it? 

Nwoke's avatar
Nwoke O Community Member

Hi, got a reply from my client 3days ago and I haven't gotten any connect 

Andrea's avatar
Andrea G Community Manager

Hi Nwoke,

Could you please click on my name above this post and send me a private message with more info about the job post/proposal you're referring to?

 

~Andrea
Tehsin's avatar
Tehsin A Community Member

Hi, I got an interview and I can not receive 10 free connects till day. But in my mailbox message appear, but is not shown in my upwork account 10 free connects 

screenshot are attached. Kindly help me

Bojan's avatar
Bojan S Community Manager

Hi Tehsin,

 

I checked and it looks like you already received Connects you are referring to. You can find more information on your Connecsts History page. 

 

Let us know if you need further assistance. 

Thank you!

~ Bojan
Upwork
Chanaka's avatar
Chanaka Community Member

For this job, I did not receive any "Refunded Connects for responding to a job interview". 🥺

**Edited for Community Guidelines**


The same thing happened before. Sometimes it gets. Maybe not.☹️