Feb 25, 2021 03:25:50 PM by Gbolahan B
Solved! Go to Solution.
Apr 9, 2021 07:46:10 AM Edited Mar 20, 2024 02:15:12 PM by Andrea G
Hi Constantin,
I would like to clarify that the process you're referring to is working as designed.
With Direct Contracts, you can create and send contract proposals to your clients that don't have Upwork accounts. Your client will be asked to create an Upwork account. Just like your other contracts on Upwork, your client deposits project funds in escrow before the contract starts. When you've completed the work, you'll request payment from your client.
To learn more about how Direct contracts work and how to manage them, check out this Help Article. Thank you.
Feb 25, 2021 03:55:38 PM by Bojan S
Hi Gbolahan,
I checked this for you and I can't replicate the issue you're describing. Could you please share more information about the issue you're experiencing along with the screenshot of the error message if you're seeing one?
Thank you!
Feb 25, 2021 04:17:54 PM by Gbolahan B
Feb 25, 2021 04:53:22 PM by Bojan S
Thank you for following up,
Looks like you're experiencing this on your mobile. Could you please try using this feature on your computer or laptop to check if you’re still experiencing the same issue? Let us know if the issue persists. Thank you.
Feb 25, 2021 06:09:30 PM by Gbolahan B
Mar 24, 2021 05:25:05 PM Edited Mar 24, 2021 05:26:02 PM by Muhammad Umer H
Mar 24, 2021 07:04:31 PM by Bojan S
Hi Umer,
I’m sorry to hear about your experience. It looks like your ticket has been escalated to the correct team for review. Please allow time for our team to respond and update the ticket. If you have any additional questions please post them on that ticket for further assistance.
Thank you for your patience!
Feb 25, 2021 04:14:33 PM by Gbolahan B
Mar 14, 2021 03:46:28 PM by Muhammad A
I want to ask if I have worked with a client before and he have upwork account already, then can I invite him for direct contract on upwork (out of upwork) or my accound will be suspended?
Mar 14, 2021 04:00:00 PM by Petra R
Muhammad A wrote:I want to ask if I have worked with a client before
On or off Upwork?
Muhammad A wrote:can I invite him for direct contract on upwork (out of upwork)
You can't do a direct contract on Upwork with a client who has an Upwork account, and you can't work with a client you have met on Upwork outside the platform for 2 years.
Apr 9, 2021 07:31:39 AM by Constantin Eugen C
Hello
I was excited about the Direct Contracts feature when it was launched but when i had an opportunity to use it, i failed miserably. I had a potential client outside of Upwork and everything was good untill the moment i proposed him to use Upwork Direct Contracts platform.
Because this feature requires the client NOT to register to the website and when i told him this, it really confused him and it even became suspicious to the point that everthing went down and he probably find other ways. He probably thought it is a scam or something....
Do you guys have any tips about how it should be done not to confuse the client?
Thanks !
Apr 9, 2021 07:46:10 AM Edited Mar 20, 2024 02:15:12 PM by Andrea G
Hi Constantin,
I would like to clarify that the process you're referring to is working as designed.
With Direct Contracts, you can create and send contract proposals to your clients that don't have Upwork accounts. Your client will be asked to create an Upwork account. Just like your other contracts on Upwork, your client deposits project funds in escrow before the contract starts. When you've completed the work, you'll request payment from your client.
To learn more about how Direct contracts work and how to manage them, check out this Help Article. Thank you.
Apr 9, 2021 07:50:21 AM by Constantin Eugen C
Hello Goran
Yes i think i understand the technical aspects but i think my issue was on the communication strategy. with the client. The fact that i told him Not to register but just use the Direct Contract system, it made him suspicious.
Actually i want to ask, is there any advantage on the client side to use this system instead of normal registration method?
Apr 9, 2021 08:21:31 AM by Petra R
Constantin Eugen C wrote:Hello Goran
i think my issue was on the communication strategy. with the client. The fact that i told him Not to register but just use the Direct Contract system, it made him suspicious.
Why would you want to use direct contracts with a non-Upwork client and pay 3.4% rather than use the "Bring my own client" scheme (under which the client gets to sign up) and pay 0% fees? You are top rated, so you're entitled to the special link which allows you to invite clients and pay no service fee when working with those clients.
Constantin Eugen C wrote:is there any advantage on the client side to use this system instead of normal registration method?
The client does not have to create an Upwork account and the 3% payment processing fee is also not charged.
Apr 9, 2021 08:24:47 AM by Constantin Eugen C
Hi Petra
I did`nt know about the Bring my own client feature
You mean if i bring it to sign up with the website, then i will get 0% fees if i have a contract with him as long as i am top rated?
Apr 9, 2021 08:29:10 AM Edited Apr 9, 2021 08:29:47 AM by Petra R
Constantin Eugen C wrote:I did`nt know about the Bring my own client feature
You mean if i bring it to sign up with the website, then i will get 0% fees if i have a contract with him as long as i am top rated?
If you use the special link you can get from Upwork, you will have 0% fees with that (!) client and any client you bring using that link forever.
Apr 9, 2021 08:46:48 AM by Constantin Eugen C
Thanks Petra, i hope i`l have a chance to use the feature like that!
Apr 9, 2021 08:47:43 AM by Goran V
Hi Constantin,
If you would like to receive your unique link, let me know here and I will escalate your request to our team. Thank you.
Apr 9, 2021 08:57:38 AM by Constantin Eugen C
Hi Goran
Yes please, if is possible so i can use it when there is a new similar opportunity in the future !
Apr 9, 2021 09:03:48 AM by Goran V
Hi Constantin,
Our team will share your link via ticket over the next couple of days with detailed instructions on how you can use it. Thank you.
Jun 15, 2021 09:20:06 AM by Devpratap P
Hi,
There is not much about the payment cycles of hourly direct contracts?
Like after how many the amount shows in my account?
May 19, 2021 03:47:47 PM by Noman U
hi there,
just recently i tried Direct contracts but it isn't working,
I have tried to used both its services, Create a contract and invite clients
create a contract: when i enter project related details and hit confirm it gives me an error,
invite client link : same is the case happened when my client click on the invite link and entered the desired info,
the error sated as:
"sorry we are having technical error try later" attached is the relevant screenshot, kindly look into this issue
May 19, 2021 04:19:04 PM by Bojan S
Hi Noman,
Could you please clear your cache and cookies or log in with another browser to check if you’re still experiencing the same issue?
Let us know if the issue persists.
Thank you.