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» Forums » Support » Dispute over Payment 18th April 2023
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2a9b55a8
Community Member

Dispute over Payment 18th April 2023

Dear Upwork

 

Envision Digital Pty Ltd were billed through AMEX by Upwork for this amount but we never recieved an invoice so we think this may have been a duplication?

 

Transaction Date18 Apr 2023
PayeeDEBIT CARD PURCHASE Upwork -575247337REF Upwork.com b IRL
Reference 
Description 
Transaction Amount9,370.10
Transaction TypeDebit
Cheque No. 
Analysis CodeMiscellaneous Debit

 

Please advise

 

Rod Wakefield

Managing Director

Envision Digital Pty Ltd

2 REPLIES 2
PradeepH
Moderator
Moderator

Hi Rod,

 

Thank you for your message. I checked the account and I see that multiple invoices were billed on April 17th but there is no charge on April 17th. You can check the Transaction History page to check the charges and the invoices.

 

Thank you,

Pradeep

Upwork
2a9b55a8
Community Member

All sorted now!  Thank you Rod

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