Email verification failed!

[#1]

Hello, i'm not able to verify my email.
The link of the verification mail is not working, landing to a page with a message.
I have tried two/three times with email resend but no luck.

Email verification failed!

Please make sure that you have copied and pasted the entire URL from your email in your browser.
If you are still having trouble verifying your email contact customer support.

Thanks

[#2]

Mike, 

Can you help me get onboard? I can't verify my email and I'm going through a loop where I click on the link only to land for a millisecond on the help page before being taken to my project page. 

Thanks

Sara

[#3]

Hi Sara,

I checked and it looks like you were able to verify your email address.

Please let us know if you need any further assistance.

Thanks!

[#4]

Hello,

I'm new and wanted to make an account, but unfortunatelly I haven't received a verification e-mail. I've tried the resend button a couple of times and I've checked all my e-mail boxes including spam and junk. My e-mail address is typed correctly.

Any assistance will be appreciated!

Thanks!

[#5]

Hi Pavel,

I checked and it looks like you were able to verify your email.

Please let us know if you need any further assistance.

Thanks!

[#6]

I just signed up to upwork and you say your sending my confirmation email but it is not sending. Therefore I can't confirm. I've tried so many times. Please help

[#7]

Hi Amy,

Could you please try sending the confirmation email one more time? Please let us know if the issue persists.

Thanks!

[#8]

Hi there

Can someone please assist in verifying my email address? I am not getting any verification email in my inbox, or junk folder.

Regards

Daniel

[#9]

Hi Daniel,

One of our agents will reach out to you via support ticket to assist you further.

Thanks!

[#10]

I'm trying to verify my email address but haven't found the verification email from Upwork. I've already tried re-sending the verification email several times and checked my junk/spam folders. I don't know what is the issue

[#11]

Hi Ahsan,

Please check your junk and spam folders as well, thank you.

[#12]

Hi Goran!

I've checked spam/junk folders and waited about an hour before re-sending the verification email. But haven't received any mail yet.

[#13]

Hi Ahsan,

Could you please first confirm you've entered the email address correctly and lastly use the option to change the email address you provided if you are still having issues?

Let us know if you received the confirmation email.

Thank you!

[#14]

Hi Bojan!

Thank you for your help. Changing the email address option worked and I received the mail. Much appreciated

[#15]

Hi,

I need moderator support. I have issues to verify for my work email when sign up for a new account. I copied the verification link received from email and went to that link, but it said verification failed. Very odd. Please resend me another email. Thank you

[#16]

Hi Chen,

We shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

[#17]

Thanks Nikola and Andrea, verification email came through this time. Best Regards

[#18]

Hi Everyone,

Have registered, but not receiving a verification email. Tried loads of times, including checking spam box, tried after an hour, then another hour, still no luck.

Please could someone at Upwork help verify my acount.

Many thanks

[#19]

Hi Richard,

Someone from our team will reach out to you via support ticket in order to assist you further. You can access your ticket from the notification sent to your email address and also here.

Thanks!

[#20]

Hello! I am a sports dietitian and I am trying to set up my account but I haven't received the email from Upwork that would allow me to confirm my account and start using it. I've also checked all the folders, including spam.

PS. I want to use my business email, insted of the gmail, but it seems that the confirmation only arrives to the gmail (if I choose the gmail).

Please let me know how to deal with this! 

[#21]

Hi Foteini,

I checked and the confirmation email was sent to your email successfully. Make sure you’ve entered the email address correctly and lastly use the option to change the email address you provided if you are still having issues. Afterwards, please resend the email one more time, check your inbox and spam folder, check the settings for your email provider and make sure emails from Upwork aren’t being blocked. 

Let us know if you received the confirmation email.

Thank you! 

[#22]

I have signed in for the Upwork account, but still I have not received verification e-mail and can not create my profile. Please guide what to do?

[#23]

Hello Muhammad,

I'll have one of our customer support agents reach out to you directly via a support ticket to assist you further.

Thank you.

Pradeep H.

[#24]

Hi, i have just created anaccount with Upwork and I am stuck at the verification of my email step because I am not recieving any verification mails. I've tried to change to another email as well but there is just no mail at all. I have tried for hours on end but even after requesting multiple resends, there is still no mail.

I've checked the junk folder and the spam folder and contact Gmail support too, and they tell me the mail never reached their servers. 

[#25]

I am unable to vefiry my email address. Kindly help me as I have checked my Junk/spam folders as well

[#26]

Hi Shahnawaz,

It looks like you were able to verify your email address. Feel free to reach back to us if you need any further assistance.

Thank you!