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emmanuel-oduz
Community Member

Emergency Payment Issue

Please, help me.

My automatic payment to my local bank was not verified, I intend to withdraw at a higher rate using Payooner.
How can it be reversed?
Please, how can the payment be returned to my account?
 
I've tried the chatbox, it's not working
 
Please help me
1 REPLY 1
759e32fa
Moderator
Moderator

Hi Emmanuel,

 

Thank you for reaching out to us. Once a withdrawal is initiated it cannot be canceled whether it is manual or automatic. The funds will be sent to the payment method on file. If there are any issues with the bank account, the funds will be returned to Upwork and once this has happened, rest assured that we will immediately credit the funds to your account.


~ AJ
Upwork
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