May 8, 2021 06:48:32 PM Edited Dec 6, 2021 01:16:53 PM by Andrea G
A client just dropped a feedback for me now after our contract ended and it’s showing no feedback on my profile. Please help
**Edited for Community Guidelines**
Solved! Go to Solution.
May 8, 2021 07:54:41 PM Edited Feb 14, 2023 12:50:22 PM by Andrea G
Hello Temitope,
I see that your contract was ended today. In general, your feedback will appear on your Upwork profile up to 24 hours after your earnings are processed on the contract.
For Fixed-Price Contracts, this means after payment for the first milestone has been released. Learn more about how you Get Paid for Fixed-Price Contracts here.
For Hourly Contracts, this means after the client has been successfully charged for the hours worked the week before. Learn more about the Weekly Billing Cycle here.
Thank you
Pradeep H.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.
Dec 13, 2022 11:57:06 PM by Muhammad Waqar B
Hi Pradeep,
I have tried doing the above but it did not work out. The same is the case with my mobile app.
Dec 14, 2022 05:33:53 AM by Annie Jane B
Hi Muhammad,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Dec 7, 2022 12:14:42 PM by Nina A
I have a project that ended about 2 weeks ago and the client left a feedback that's not showing up on my profile. Can a moderator please refresh? Thank you.
Dec 7, 2022 02:07:11 PM by Arjay M
Hi Nina,
I have checked and I can't seem to replicate the issue. I can see your most recently completed contract on your Profile Page. You may want to clear your cache and cookies or use a different browser if the feedback hasn't been reflected on your end. Let us know if you need further assistance.
Dec 12, 2022 08:01:32 AM by Adeola A
After I completed the most recent job on my profile, the client ended the contract and gave me a five-star rating and a review. But, I think the client has made the job private now and the review is not being shown on my profile.
What can I do pls?
Dec 12, 2022 10:03:06 AM by Nikola S
Hi Adeola,
Thank you for reaching out to us. I checked and it looks like your client's feedback is already displayed correctly on your profile. Could you please clear your cache and cookies or log in with another browser to see if you are still unable to see it on your end?
Let us know if you need further assistance.
Dec 19, 2022 04:18:39 AM by Kenes A
Recently I finished a Logo Animation contract.
A client left me nice 5 star feedback.
I can see it in contract details, but on my profile it says "No feedback given".
Is it supposed to be so?
What coould be done in this case?
Screenshots attached
Dec 19, 2022 06:09:11 AM by Nikola S
Hi Kenes,
Thank you for reaching out to us. I have manually generated your profile which should now be reflecting the most recent information regarding your work history and feedback.
Please clear your cache and cookies or try using a different browser to check if it shows on your end after this.
Dec 24, 2022 05:36:41 AM by Serhii F
A client just dropped feedback for me now after our contract ended and it’s showing no feedback on my profile. Please help
Dec 24, 2022 09:27:01 AM by Annie Jane B
Hi Serhii,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Dec 26, 2022 08:51:24 AM by Serhii F
Hello again. I still didn't get a response from the ticket. Can you help me?
Dec 26, 2022 11:13:42 AM by Nikola S
Hi Serhii,
Thank you for following up. I reached out to the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.
Dec 29, 2022 07:15:52 AM Edited Dec 29, 2022 07:27:03 AM by Md Harun O
Hey Upwork Community!
I'm a new freelancer on Upwork and I have done an hourly job my client gave me 5-star feedback but it's not added to my profile
Dec 29, 2022 08:22:07 AM Edited Dec 30, 2022 07:19:05 AM by Andrea G
Dec 30, 2022 06:22:21 AM by Md Harun O
Hello Upwork Community!
I'm a new freelancer on Upwork I finished my hourly job 2 days ago my client end the contract and gave me feedback but still not adding feedback on my work history section
Dec 29, 2022 07:19:23 AM by Hannah D
Hi guys,
Please help, my recent job just ended the contract for the "customer relations and admin guru", but the review or the amazing feedback is not listed on my profile. It just says "no response given", but in fact the client told me they left me an amazing review. Can you help please?
Thank you
Hannah
Dec 30, 2022 04:15:48 AM by Md Harun O
Hello Upwork Community!
I'm a new freelancer on Upwork I finished my hourly job 2 days ago my client end the contract and gave me feedback but still not adding feedback on my work history section
Jan 2, 2023 10:13:24 AM by Md Harun O
recently I completed an hourly job and today payment is available for withdrawal my client gave me a review but the review still not adding to my work history section. what should I do now?
Jan 2, 2023 11:33:01 AM Edited Jan 2, 2023 11:33:15 AM by Nikola S
Hi Md Harun,
Thank you for reaching out to us. I checked and it looks like your client's feedback is already displayed correctly on your profile. Could you please clear your cache and cookies or log in with another browser to check if you are still not seeing it on your end?
Jan 2, 2023 12:05:05 PM by Md Harun O
I cleared the cache and cookies and log in another browser but I still see 3 feedbacks in my work history section but I have completed 4 contracts with 4 feedbacks whatever I still see 3 feedbacks, not 4 feedback