May 8, 2021 06:48:32 PM Edited Dec 6, 2021 01:16:53 PM by Andrea G
A client just dropped a feedback for me now after our contract ended and it’s showing no feedback on my profile. Please help
**Edited for Community Guidelines**
Solved! Go to Solution.
May 8, 2021 07:54:41 PM Edited Feb 14, 2023 12:50:22 PM by Andrea G
Hello Temitope,
I see that your contract was ended today. In general, your feedback will appear on your Upwork profile up to 24 hours after your earnings are processed on the contract.
For Fixed-Price Contracts, this means after payment for the first milestone has been released. Learn more about how you Get Paid for Fixed-Price Contracts here.
For Hourly Contracts, this means after the client has been successfully charged for the hours worked the week before. Learn more about the Weekly Billing Cycle here.
Thank you
Pradeep H.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.
Dec 8, 2021 03:58:51 AM by Muhammad Shoaib Q
Hi,
Why my last client feedback is not showing on my profile.
Dec 8, 2021 04:03:43 AM by Wes C
Feedback will show up shortly after both people have left feedback and after the first payment has been made. So if it's an hourly contract that started this week, the feedback won't show until next week.
Dec 11, 2021 10:18:45 AM by Vasiliki P
Hello, on 6/12 my contract ended and I gave and received feedback from the client. However it does not show on my profile!
Can anyone help me with that?
Thank you!
Dec 11, 2021 11:07:22 AM by Luiggi R
Hi Vasiliki,
Thanks for reaching out. I've just refreshed your profile and the feedback you received should now be visible.
Dec 17, 2021 10:59:06 AM by A Al Noman T
Hi,
I have successfully completed a project catalog order one week ago where client approved and then ended the project(Contract ID 28930950). After that, I have also given my feedback. But, since then client feedback showing "No Feedback Received". Usually when i make any small change on my profile description and refresh page, new feedback shows up instantly. That is also not working in this case. What could be the problem?
Thank you.
Dec 17, 2021 11:12:28 AM Edited Dec 17, 2021 11:13:55 AM by Martina P
You ended the contract or the client? It seems that you did and the client didn't give you feedback. But you have many of those, so what's different in this situation?
Dec 17, 2021 11:36:19 AM by A Al Noman T
Thanks for the reply. The client actually approved the project and ended it first. Only after that, I have closed the contract and given my feedback. As far as i know, client has to leave feedback when closing a contract. But in this case, I haven't received any ratings or text feedback.
Dec 17, 2021 12:46:34 PM by Bojan S
Hi A Al Noman,
I have manually generated your profile which should now be reflecting the most recent information regarding your work history and feedback. Additionally, please clear your cache and cookies and try using a different browser. If the issue shows on your end after this please send me a PM with the Contract ID and our team will investigate it further.
Thank you!
Dec 26, 2021 10:24:01 AM by Mohaddisa N
Hello,
I have recently completed 5 milestone job and received the payment against these 5 jobs but these milestones.not shown on my profile please check my profile and resolve the issue However, They are not reflecting my profile on "Total Jobs", under work history "COMPLETED JOBS"
I kindly ask you to check my profile.
Kind regards
Dec 26, 2021 11:44:36 AM by Luiggi R
Hi Mohaddisa,
The number of jobs you currently have on your profile is accurate. For the job you're referring to, it's showing under your jobs "In progress" as the contract hasn't been closed. You currently have one job that's not showing under your work history because you haven't received any payment from your client yet. Once you do, it'll become visible. Feel free to share this help article to learn more.
Dec 31, 2021 06:49:05 PM by Mohaddisa N
Hello Luiggi,
Thanx for reply me I read your reply but I explain you my issue.one job has 10 milestones and I have completed 6 milestones out of 10 and I have done three other completed jobs so totally I done 9 jobs but my profile show only 5 jobs only 4 jobs difference so please guide me about this.
Regard
Mohaddisa
Dec 31, 2021 09:15:46 PM by Joanne P
Hi Mohaddisa,
I'd like to confirm that the information Luiggi shared is correct. Milestones are not the same as completed jobs shown on your profile after you complete a project. Before any work begins, you and your client will agree on certain work milestones and how much you'll get paid for completing each. This help article contains information about this feature, so please check it out.
Jan 1, 2022 02:10:17 AM by Mohaddisa N
Dec 28, 2021 01:38:31 AM by Rebecca P
Hello! I need some help. I completed two jobs, in which i both gave feedback for. In my contracts part, it shows that i have rated and left feedback. However, it shows me as not given any feedback on their profile.
I have cleared cache and cookies, logged back in and out and still nothing.
Thanks!
Dec 28, 2021 01:49:55 AM by Goran V
Hi Rebecca,
Please keep in mind that when a contract is closed if only one party has provided feedback, it will not be shown until the 14 days mark has passed.
Once 14 days have passed your feedback will be visible as well. Thank you.
Jan 3, 2022 09:51:00 PM by Mohaddisa N
Helo All
Please guide me I asked to my client to closed milestones jobs.he did end the contract and give me feedback and reviews but job not shown on my profile but earning against this is shown on my profile.i change the word in review and saved but jobs not shown on my profile please guide me
Jan 3, 2022 11:07:17 PM by Pradeep H
Hi Mohaddisa,
Thank you for your message. I checked and I am able to view the job and feedback from the client on your Upwork profile now. If you still do not see the job on your Upwork profile, could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.
Thank you
Pradeep
Jan 4, 2022 08:45:34 PM by Mohaddisa N
Hi
My client completed all milestones jobs and end the contract but till jobs not shown on my Upwork profile.meanwhile I liite bit changed in overview of my profile But till no jobs shown on my Upwork profile
Jan 4, 2022 10:11:20 PM by Avery O
Hi Mohadissa,
Are you referring to your contract with Contract ID 29112624? Once the client has paid at least $1 on the contract, it will be listed on your Work History.
Jan 12, 2022 05:35:39 AM by Ojo B
Hi, I completed a Job on Monday, my client and I have given our feedback but the Job has not been reflected on my profile and my Report page. Please help me
Jan 12, 2022 05:45:57 AM by Petra R
As you were told hours ago, the contract will show after you were paid, next week sometime.
Jan 15, 2022 02:47:32 PM Edited Jan 15, 2022 03:40:17 PM by Luiggi R
I got a hire for a job on 12 January and I complete my task within a few hours, my client end the project with feedback on 13 January. But The projects are never shown on my profile work history .still not showing and still payment showing in progress. anyone can please help me, How can I solve it?
I attached a few screenshots
**Edited for Community Guidelines**
Jan 15, 2022 03:46:49 PM by Luiggi R
Hi Mahafuzur,
The job you're referring to will not show under your Work History until the client is invoiced. Since this is an hourly contract, your client will be billed for those hours on n Monday at 12 noon UTC. In addition, the hours you logged for that contract will enter their review period next week, and the funds you earned will become available on Wednesday following that review period. You may want to check out this help article to get more familiar with how the billing cycle works.
Thank you.