Financial transactions for my account have been limited

[#1]

I am getting the below error.

Financial transactions for your company have been limited. Please check your email for additional information or contact customer support.

I have verified my PayPal access as well as I have added a debit card for more options.

I am also not able to hire a freelancer I am getting the below error.

"offer creation failed"

[#2]

Hi Prabhakar,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

[#3]

There is nothing changed on my financial account and the payment method already exists.

I am not sure what's the problem with that.

Please help me to restore my upwork account. 

[#4]

Hi Mohanad,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

[#5]

Dear support,

Why does my account have a notification like this, I have added my credit card but there is still an error like this. Can you help to check my account. Your financial account -xxxxxxx- has been suspended due to issues with payment methods on file. Please update payment methods to restore full functionality to your account.

Regards

[#6]

Hi Budi,

Thank you for reaching out. It looks like you have to update the bank linked to your Paypal account. Please add a new bank to your Paypal or contact Paypal support for assistance.

[#7]

Hello everyone, I am getting this message from the past couple of days that "Financial transactions for my account are limited."

I have contacted upwork customer support like two days ago and haven't gotten any response. So, I thought to ask the community about it. 

I use upwork for direct contracts.

thank you in advance. 

[#8]

Hi Saad,

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

[#9]

but this is closing to a week now anybody did not attent to my request 

[#10]

This is the error i have been seeing on my Account and i want to withdraw my funds tomorrow with the plan of sorting out my bills. 

**Edited for Community Guidelines**

I have verified my account since Last Year and i still get this notification after the last payment a client did. 

Pls i will need help on this imediatly. Thanks
Many regards,

Al-Ameen

**Edited for Community Guidelines**

[#11]

Hi Oyediran,

Thank you for reaching out to us. I shared your concern with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further. 

[#12]

okay please i will be glad if you can asnwers me quickly because i never see anybody attend to my request 

[#13]

Hi, i have been waiting for you guys to help me with this and this is my request ID  #38744254.

Today is my Schedule Withdrawal and I don't want to miss that.

I want an immediate response on this pls

[#14]

Hi Oyediran,

Please allow the team time to review your case. Someone from the team will update you directly on the same ticket to assist further. 

[#15]

Hello I never get any respond still now 

[#16]

Hi Oyediran,

Apologies for the delay as our support teams are currently experiencing a higher number of contacts than usual. Rest assured the team will address your concerns and questions in the ticket as soon as possible.

[#17]

Bank Card Expired - Added new bank card and I am still getting this message

Financial transactions for your company have been limited. Please check your email for additional information or contact customer support.

There is no customer support. There is a never ending array of FAQ's.

How do I contact customer support to activate our new business card and pay our staff via upwork?

This is really bad form upwork, could you get it together?

[#18]

Hi Martyn,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

[#19]

But this is getting too long because I have open request since a week ago and I did not get solution to.my account issues and today is the day that I want to withdraw from my account

[#20]

Hi Upwork teams, Greetings.

This is Hossam Saad and I am using upwork account for over 4 years.

Today, I tried to log in my account and it says "Your financial account -__________- has been suspended due to issues with payment methods on file. Please update payment methods to restore full functionality to your account.".

There is nothing changed on my financial account and the payment method already exists.

I am not sure what's the problem with that.

Please help me to restore my upwork account. 😞

[#21]

Hi Hossam,

Thank you for your message. I am sorry to hear about the action taken on your financial account. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here . Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

Thank you,

Pradeep

[#22]

Please some help me  with some  information. 

I was dealing with a project. it was a R&D project . i have failed deadline because of limited resources and limited access to my working place due to covid situation in China. later client raise dispute and my upwork team set a new another deadline. i have failed to but later i have finished the project. but during that time my financial transaction limited by upwork and currently client dont contact on upwork but asking for project + Device. 
My question is if financial transaction limitation not remove by upwork , what happend my money which i have earned from my other successfull project?

Please help me with any related information...

[#23]

Hi Rezwana,

Thank you for reaching out to us. I reached out to the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further. 

[#24]

Hi , I'm Leandro Saccoletto , and I'm having "Financial transactions for Leandro Saccoletto (XXXXXXX) have been limited" message.
I don't know what to do . I added a credit card , I removed and added the paypal. At "Get Paid" I reconnected again Upwork at Paypal, set the payment details.
I need help to see what is missing or if is  a "fake warning" that isn't got my recent changes.

[#25]

Hi Leandro,

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[#26]

• Please help me I paid my balance  and the error still comes up