Hi Faraz,
Thank you for your message. Each month, your unused Connects will roll over. Connects will be used in the order you get them, and unused ones will expire after one year.
Additionally, as long as you have a valid billing method, your current subscription will be charged each month until you decide to change it.
Hi Liliana,
You can opt into coaching inside of your Community profile. Once opted in, you will receive an invitation to connect with one of our Upwork coaches via email. Once you’ve signed up, one of our coaches will reach out to you via email.
Thank you,
Pradeep
Hi John,
We don't have any discount codes or promos available at the moment. Periodically, offers are sent by Upwork via email, at events, and through partnerships. To ensure you get the marketing emails, please submit the following form and we’ll add you to the list! You can always unsubscribe at any time.
Hi Ryan,
Congratulations on upgrading to the Freelancer Plus plan! You should receive an invite to join the Freelancer Plus community group soon. You can opt into coaching inside of your Community profile. Once opted in, one of our coaches will reach out to you via email within 72 business hours.
Thank you,
Pradeep
Hello, I want to purchase the plus plan, but I don't understand why it says I will receive only 73 connections instead of 80. Can you please explain?
Hi Giorgio,
Thank you for your questions. The Freelancer Plus plan is not free for 3 months but the eligible users who have upgraded to the Freelancer Plus before June 30th will enjoy the new additional perks listed here along with the regular Freelancer Plus membership perks.
Thank you,
Pradeep
Hi Jaelin,
Thank you for reaching out and reporting this. I've escalated your post directly to the team handling your concern. One of the members will surely look into this and assist you accordingly. Kindly expect an update in your email with more information and further assistance once your case is thoroughly reviewed.
Hi Aliyu,
At this time you cannot request to be invited to complete a skill certification. For the best chance of being invited in the future, we suggest you achieve a solid reputation, keep a complete and up-to-date profile that is not set to private, and maintain an active Upwork account in good standing.
~ AJ
It was clearly stated in this list of benefits that members of the plan will be able to automatically skip the Upwork Skill Certification procedure. I don't understand why there's a default on that.
Aliyu, I'd like to clarify that you still need to be invited if you have the membership. The difference is that those in the Freelancer Plus membership are now prioritized for being invited. You can opt into Upwork Skills Certification inside your Community profile by checking this option under the Freelancer Plus tab. Feel free to check out this page for more information.
Hi Basel,
Thank you for reaching out. Could you please try going to your Community settings and then click on Freelancer Plus?
~ AJ
Hi Bianca and Basel,
I've shared your reports with the rest of the team for further review. We will surely look into this and assist you accordingly. Please expect an update in your email with more information and further assistance regarding your concern. We seek your patience and utmost understanding while sorting this out for you. Thank you!
Hi Bianca and Basel,
We received a confirmation from the team that you both have access your the Freelancer Plus Perks. You can validate this by going to your Community Profile Settings> Freelancer Plus tab here. Let us know if you still need further assistance.
Hi Jonathan,
Thank you for reaching out. Could you please go to your settings and click on Freelancer Plus? Let us know if you have problems accessing the Freelancer Plus benefits.
~ AJ
Hi Annie, I've just checked again but unfortuntately,I'm still getting this:
