How Do I Reopen Closed Account

[#1]

How to restore an account closed accidently? 

Account username : **Edited for Community Guidelines**

[#2]

I closed my client account so I could use that email for a freelancer account. But when I try to create a new freelancer account it's saying the email is already in use. 

So I tried logging back in with that email and getting this:

"email not recognized for Google Sign-In on Upwork. Please make sure you are using the same account that you have previously linked."

Can I get some help with this from a moderator? I can send you to email address. Thank you! 

[#3]

Hi Desirae,

Thank you for reaching out to us. I have escalated your concern and one of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[#4]

Hello, Upwork Team! I had an old account for the agency I used to work at, but now the situation has changed. I decided that I don't have any reasons to maintain that old account and closed it via Settings -> Contact Info -> Close Account. Now I have registered a new one which I am going to use as my main account and I don't have intentions to restore the previous one or communicate with it in any possible way. Could you please tell me if I've done everything correctly to satisfy the Terms of Use and if I am going to have troubles with this account (which can be mistakenly considered as duplicate)?

[#5]

Hi Dmytro,

Freelancers are only allowed to create one account on Upwork and should not create new ones, even if they closed the previous one. Instead it would be best to reopen the closed account. We'll have one of our team members reach out to you and assist you with that.

[#6]

Hi,

I just subscribed freelancer plus package. I had also a client account and I wanted to close that one. After I closed my client account my whole account went missing. I cannot log in my account now. 

The only thing I did was closing the client account which I wasn't using and I wasn't going to use.

I cannot reach any customer/freelancer support.

I need my account reactivated and closed this new account. 

Can somebody help me ?

[#7]

Hi Yunus,

Could you please click on my name above this post and send me a private message with more info about the account you need help with?

[#8]

I did share with you on a private message.

[#9]

Hi! can someone help me also, want to reopen my account

Thank you

[#10]

Hi Mika,

I'd like to check this for you. Please send me a PM with the details of the account you'd like to reopen so I can check. 

[#11]

I'm trying to create a freelancer account with my normal email address but I get the message that the email is already in use.  I was thinking that years ago I may have already created an account, so I chose "Forgot password?" and entered the email address.   But then I get the message that no such account exists with that email.  What should I do?

Note: I'm currently logged in on a spam gmail account I created.  I don't want my official Upwork account associated with this email.

[#12]

Hi Mark,

Could you please click on my name and send me a PM with more information about the email you are referring to? I will be sure to look into your message and assist you accordingly.

[#13]

Hi,

I have accidentally remove my upwork account and now I am not able to contact support.
Is there any way someone can help me to recover my account. 

Below you can find the lost account email: 
**Edited for Community Guidelines**

I have created a new account just to post my issue.
your swift response will be highly appericiated.

[#14]

Hi Abrar,

Could you please click on my name above this post and send me a private message? I'll need to confirm some information with you about the closed account in order to be able to restore it.

[#15]

Hey UpWork Team,

I was exploiring the functionality of a platform, opened and closed an agency. But now I want to open the agency one more time to work as an agency and invite my co-workers. Please, reopen my previous account.

Thanks

[#16]

Hi Alexey,

Your Agency has been restored as per your request.

[#17]

Thank you, Andrea

[#18]

I'm trying to reopen an account that I closed, but I can't use the same email. It says that "This email is already in use".

[#19]

Hi Mikkel,

Could you please click on my name above this post and send me a private message with more info about the account you need help with?

[#20]

Hi. I need help to recover my old account. I accidentally closed it and created a new one because I can't open the old account.

Is there any way I can have my old account back? 

[#21]

Hi Janine,

Can you please send me the details? You can send me a private message by clicking my name.

[#22]

Hi Annie, 

Done sending you a message. Please check your inbox. 

[#23]

Hi, I have the same problem here. I closed my account accidentally, and I just made a new account to reply here and recover it. Would you please help me also?

[#24]

Hi, I accidentally closed my upwork account minutes ago and I'm struggling because I can't log in again. I just made a new account here since I need assistance. Would you help me resolve it?

Ps. I don't have any violations here in upwork, and I accidentally closed my account. 

[#25]

Hi Lois,

I have checked your account and it looks like you've already reached out to our team with your concern. Please allow our team 24-48 hours to review your account along with your concern. You can check here or your email for updates and further assistance. Thank you!

[#26]

I created an account and used my personal email to register years ago, but when setting up my account again , Ive noticed that it was set up as a customer account. I want to work as a freelancer, so I deleted my account and then tried to create a new account with the same email. Now it won't let me create an account with my personal email address. So i created a new email and used this as my sign up account to have an access on upwork, but i want to use my personal email and delete this one. Please help me.