How difficult is it to get support from the Upwork team

[958178a4]

I am trying to contact support since 6 AM but no one is actually reaching out to me. I have two cases open but I am not getting a reply from the Team. Please help

[JoanneP]

Hi Itoje,

I checked, and it looks like you have successfully submitted a ticket to our team. Please allow them time to review and get back to you on the same ticket to assist you further.