Nov 11, 2021 01:42:52 PM Edited Dec 7, 2021 11:56:40 AM by Andrea G
Solved! Go to Solution.
Nov 11, 2021 02:12:50 PM Edited Mar 6, 2023 12:22:02 PM by Andrea G
Hi Arya,
If you'd like to close your account, first make sure you withdraw any active proposals on your Proposals page
complete and close any active contracts and don't have any available or pending balance.Then you can close your account by visiting this page. For more information and detailed steps, please visit this help article.
As a gentle reminder, please know that you will not be allowed to create a new account. If you need to use your Upwork account again in the future, you can reach out to us through our different support channels, and we will assist you with reinstating your account.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Dec 16, 2021 06:40:55 AM by James R
I want to simply close my account because I don't use or need it.
When I log in it says I cannot delete my account (even though I am logged in.)
A message is saying my account is suspended and wants me to adda payment method.
My payment method is fine and I'm not going to add another one in orer to close my account.
There is no support line or way to contact a n actual person - in real time.😖
Dec 16, 2021 07:48:27 AM by Andrea G
Hi James,
I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
Dec 16, 2021 08:40:14 AM by Andrea G
Hi Tatiana,
Someone from our team will reach out to you via support ticket in order to assist you further.
Dec 16, 2021 07:57:07 AM by James R
Hilarious that this is needed to close my free acount. Wow, weak.
Thanks anyway Happy Holidays.
Dec 18, 2021 07:58:44 AM by Oolong B
Hello
I'm unable to delete my account and I was hoping you could help me. All contract is closed. I was hoping you could delete my account and delete any data associated with it.
Many Thanks.
Dec 18, 2021 08:39:18 AM by Nikola S
Hi Oolong,
Thank you for reaching out to us. I checked and it seems that you already created a support ticket regarding your request for account closure. I checked and it looks like one of our team members already followed up with you on your support ticket to assist you further.
Please consider following up on the ticket so that our team can assist you further with your request. You can access your ticket on this page.
Dec 20, 2021 06:09:59 PM by Avery O
Hi Madeline,
I'll go ahead and close the account as requested.
Dec 24, 2021 12:00:20 PM by Ariane D
UPWORK has not worked for me, and I want to DELETE MY ACCOUNT. I don't want the same old stupid guideline to close the account. I don't want my name associated with Upwork. Here are my reasons:
1. I sent proposals that were never answered or viewed
2. Projects here are offering too little pay
3. The only contact I received was from a criminal scammer attempting to extort money from me.
4. Some of the moderators are downright rude
5. When clicking on my profile picture I can only access the security section.
6. The site seems to offer so much, and it is oh so promising, only to be disheartened by a scammer.
7. I want my account deleted, not just closed. I do not wish to be associated with Upwork in any way, shape, or form.
DELETE MY ACCOUNT.
Dec 24, 2021 01:51:26 PM by Bojan S
Hi Ariane,
I'm sorry to hear about your decision. One of our team members will reach out to you directly via a support ticket to assist you with your request.
Thank you!
Dec 28, 2021 08:44:36 AM by Justin R
Every time I try to access the "contact info" to delete my account if redirects me to another page.
I want to close and delete my account. horrible user experience. please help!
Thanks
Dec 28, 2021 08:59:14 AM by Andrea G
Hi Justin,
I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
Jan 6, 2022 08:30:01 AM by Uzair A
I want to request to delete my upwork account through which I am sending this message
Jan 6, 2022 09:59:42 AM by Andrea G
Hi Uzair,
I checked and it looks like you were already able to close your account!
Jan 6, 2022 01:35:05 PM by Neelam S
Please delete my account, I am tired of trying, your app doesn't give any options to do so.
Jan 6, 2022 01:59:19 PM by Andrea G
Hi Neelam,
Someone from our team will reach out to you via support ticket in order to assist you further.
Jan 6, 2022 11:16:31 PM by Avery O
Hi Samuel,
I'll go ahead and close your account as requested.
Jan 12, 2022 10:53:02 AM by Ana S
Hello, can someone help me with closing my account. I worked with client two years ago and they didn't end the contract, but I don't have an option to finished contract. Also I send them articles on time and they paid me for that.
Jan 12, 2022 02:11:24 PM by Bojan S
Hi Ana,
Your account has already been closed.
Thank you!
Jan 12, 2022 11:56:23 AM by Kyissa C
Hi,
I am trying to close my account, but have been unsucessful. Could you please assist me in this matter?
Jan 26, 2022 04:19:30 AM by Goran V
Hi Viorel,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your account. Thank you.
Jan 28, 2022 06:41:31 PM by Wenson J
Can't delete my account after withdrawing all proposals and trying on contact info page. Please help me delete this account.
Jan 28, 2022 09:16:03 PM by Joanne P
Hi Wenson,
One of our agents will reach out and assist you directly via a support ticket in closing your account.
Jan 31, 2022 05:55:53 AM by Andrea G
Hi Alex,
Someone from our team will reach out to you via support ticket in order to assist you further.
Feb 1, 2022 08:08:56 AM by Hana K
Hello!
I am trying to close my account and it is turnig out to be a complete nightmare. PLEASE help :'( I have withdrawn all proposals etc and it still wont work. The number you tell me to call isn't recognised. Please please please help.
Feb 1, 2022 09:05:04 AM by Andrea G
Hi Hana,
Someone from our team will reach out to you via support ticket in order to assist you further.
Feb 2, 2022 10:16:14 AM by Ewa A
Can you delete my account? Tips about deleting account form Help section aren't usesful
Feb 17, 2022 10:39:33 AM by Eirini K
I have been trying to delete my account but the page keeps redirecting to password and security.honestly its getting frustrating. any tips? Also, I have no active contracts, no active proposals, or anything tying me to the website
thank you