I am not receiving a verification code

[5a6323f7]

Dear team,

Please note that I am not receiving the phone text verification code as many other people have mentioned and I am not able to properly use your app because of this, I would really appreciate it if someone from your team can help me solve this problem, thank you.

[5a6323f7]

Dear Support Team, any update on my email below? 

[JoanneP]

Hi Yulia,

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further. 

[5a6323f7]

Thank you, Joanne. As looks like this issue is very common at your platform. A lot of people are suffering because this issue and leaving this platform as it can't be used properly. 

[5a6323f7]

Dear Joanne, any update on my email below? Looks like no one cares as until now I didn't receive any reply from your support team

[LuiggiR]

Hi Yulia,

I'm sorry that you haven't received a message back from the team. I've followed up with them on your issue and they'll be following up on your ticket soon. Thank you for your patience.