Aug 7, 2019 12:32:57 PM Edited Aug 7, 2019 01:08:12 PM by Bojan S
I wear a veil, how do I upload my profile picture with it on?
Solved! Go to Solution.
Mar 5, 2022 01:02:59 AM by Fortune T
Hi Ash, i dont think the idea of a photo is to boost the confidence of the people interfacing with you. And if you really want to go far in this platform, you have to find a way to take even if its one photo and post, logo wont just do the trick. i hope this was helpful
Mar 5, 2022 03:17:17 AM by Nikola S
Hi Ash,
Thank you for reaching out to us. You should be able to upload your profile photo with a veil. Could you please try again and let us know if you need further assistance?
Mar 6, 2022 12:29:32 PM by Fatima S
Hello! I previously uploaded my picture without veil when i created my account, but I didn't use the account much. But now I want to update my account and start doing freelancing. I wear veil and I want to update my profile picture, but it's not letting me do so.
Mar 6, 2022 01:47:06 PM by Luiggi R
Hi Fatima,
Can you please try updating your profile photo now? You should be able to do it. Don't hesitate to let us know if you need further assistance.
Mar 10, 2022 09:43:11 PM by Hira S
I am not able to upload my veiled picture, it gives an error.
Kindly help
Mar 10, 2022 11:23:41 PM by Joanne P
Hi Hira,
Could you please try it this time? Please let us know if you need further assistance.
Mar 16, 2022 11:35:03 AM by Moazzma I
Hi,
I also have same issue. I have requested it via email however I am being recommended to not do it. Is there a way I can get this resolved for me?
Thank you,
Moazzma
Mar 16, 2022 11:50:34 AM by Nikola S
Hi Moazzma,
Thank you for reaching out to us. You should be able to upload your profile photo with a veil. Could you please try again and let us know if you need further assistance?
Mar 19, 2022 12:16:23 AM by Aisha S
Hello,
I cover my face using a face veil for religious reasons. Currently, my verification has been rejected and I'm being asked to submit it again. I find it distressing that my profile picture is not being approved, even though I have uploaded my ID card scan and taken the selfie check.
Also, when I click on "Apply for religious exemption" in Upwork help, nothing happens. Please streamline your process to make the "Apply for religious exemption" button work without having to go back and forth on this issue. I look forward to a workable resolution of this.
Thank you beforehand,
Aisha
Mar 19, 2022 02:23:21 AM by Nikola S
Hi Aisha,
I am sorry for the inconvenience this has caused. I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.
Apr 14, 2022 11:00:40 PM by Shama N
Hi Upwork team! I wear veil and uploaded picture with veil but Upwork is not verifying it. What should I do?
Please verify my account.
Apr 15, 2022 12:58:17 AM by Pradeep H
Hi Shama,
Thank you for your message. Could you please try uploading your profile photo again? Feel free to message us if problems persist.
Thank you
Pradeep
Apr 15, 2022 03:37:57 AM by Shama N
Hi!
Being a Muslim, I uploaded profile picture in Veil but Upwork is not verifying it. Please verify my profile picture.