ID verification

[7c4e3a8d]

I can't verify my ID and my services are hold.
I got an Email from Upwork and told me:
We have reviewed your submission for ID verification. We kindly request you update your profile photo as it was a long shot and the face was not clear.
I can't change my profile picture because my services are hold

[NikolaS · Accepted solution]

Hi Mohamed,

Thank you for reaching out to us. I checked and it looks like one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

[7c4e3a8d]

Thanks for support everything is okey