Identity (ID) Verification

[#1]

i have trublle with Identity Verification, i live in lebanon, and the only way to verify my identity in lebanon is with passport, but i dont have passport,  is there any other way to work on this platform ?please i need help ASAP

[#2]

I was asked to verify my identity which I have been doing for the past five days and today I received an email informing me of my name discrepancy and initials and I was asked to change my name to tally with the one on my national identity card. 

My name was Uwadiegwu Victory N but I've changed it back to Victory Uwadiegwu because I made a mistake while filling my profile details and mixed up my first and last names. The name on my ID card is Uwadiegwu being my last name, Victory being my first name and Christabel being my middle name but there is no column for middle names. 

Please, My account might end up being suspended tomorrow and I am having an interview on Tuesday, please, I am just starting my freelancing journey. I have resubmitted my national identity card for verification, please,what do I do because I am scared of my account being suspended tomorrow.

[#3]

Hi Victory,

I'm sorry to hear you're having trouble with the verification process. I can see that you're in communication with the team via a support ticket here. Please allow more time for the team to finalize their review, they'll let you know if any additional steps are required. 

[#4]

Hello Valeria, how long will my verification take. I've worked on my name and resubmitted my ID for verification? 

[#5]

Hi Victory,

I encourage you to refer to the information team shared with you in the support case #34327233. They will continue assisting you via that support case directly. You should be able to access it anytime on this page.

Thanks!

[#6]

I have done what Adrian asked me to to. There was no column for middle name
while editing my profile name. So, I only used my first and last name. My
profile name on upwork is now Uwadiegwu Victory and my first and last name
on my national ID is still the Uwadiegwu Victory. I didn't include my
middle name.
My account might end up being disabled tomorrow, pls help me. I have
prospective jobs pls

[#7]

Hi Victory,

Thank you for your message. I confirm that we have already received your response to the support ticket. One of our team members will reach out to you as soon as possible to assist you further.

Thank you.

Pradeep

[#8]

Hi,

My Upwork account needs identity verification and 3.20.2022(tomorrow) is the last day, I've already sent all the necessary information, but what if Upwork team won't check and confirm it on time?

[#9]

Hi Ilia,

Thank you for your message. I am pleased to inform you that your profile is verified now.

Thank you

Pradeep

[#10]

Hello Upwork Team,

I have an issue with regards to my Identity Verification Page. I haven't received any emails yet containing about verifying my account. I wish to verify my account for future work-from-home purposes. May I please have a link to verify my account together with a representative to speak with so that I can submit my Valid Government IDs?

@Upwork Team Moderator Nikola,

It's been more than 7 days now and I haven't still received any emails with regards to verify my Identity

My First response with regards to my account from Nikola

This is how my Account looks like when I try to find my Identity Verification Page:

**Edited for Community Guidelines**

If I try to look for the page by writing on the browser address bar

[#11]

You can't request verification. Just wait until upwork asks you. 

[#12]

I just checked OP's profile and she has worked on a contract with an hourly rate of $0.56. How is that possible?

[#13]

---

Sushant B wrote: How is that possible?

---

In 2014 there was no minimum hourly rate.

[#14]

I didn't check the date. Thank You for clarifying.

[#15]

Hi Flordeliza,

I would be happy to help. I would like to clarify that you can't access the Identity Verification Page because you are not required to complete any verification process at the moment.

Please know that we’ll let you know when it’s time for you to earn the "Identity Verified" badge by sending an email and showing you a notification when you log into your Upwork account.

Feel free to check this help article for more information. 

[#16]

It has been more than one week since I have submitted my government ID for verification, but still no response. What's the best solution I can go with?

[#17]

Hi Muhammad,

Thank you for reaching out to us. I checked and it doesn't look like you are required to complete any verification process at the moment. Only earning freelancers are eligible/required to earn the “Identity Verified” badge.

If you become eligible/required, we will notify you when you log into your Upwork account.

Additionally, I see that you also created a support ticket regarding your concern. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.

[#18]

Hi,

I'm being asked to upload my identity but i checked on the help pages and it does not show how or where do i upload my scanned identity documents. I dont know where to send it or to upload it. Please help.

Thanks..

[#19]

Hi Hiren,

Thank you for reaching out to us. I checked and it doesn't look like you are required to complete any verification process at the moment. Please know that only earning freelancers are eligible/required to earn the “Identity Verified” badge.

If you become eligible/required, we will notify you when you log into your Upwork account.

[#20]

I want to know why Identity Verification option is not showing on my Upwork account.

I want to know solution, please help me.

Many thanks!

[#21]

Hi Loc,

I checked and it doesn't look like you are required to complete any verification process at the moment. Please know that only earning freelancers are eligible/required to earn the “Identity Verified” badge. If you become eligible/required, we will notify you when you log into your Upwork account.

[#22]

Hello I'm new to upwork and want to upload my ID so I can get started. I haven't been asked to you. When will I be able to? 

[#23]

When they ask you. They will not, your profile is completely empty. Nothing to verify there. 

[#24]

Hi,

In my profile I cannot find  identity verification. There is no option there to verify by video call , ID proof or anything else. I have attached the profile screenshot so have look into that.

Kindly help me out and provide me the solution to it.

Thanks you

Navdeep Singh

[#25]

Hi NAVDEEP,

It doesn't look like you need to verify your account yet. Please know that verification cannot be requested, but is slowly being rolled out to users of Upwork. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account with more information on how you can complete the verification process.

[#26]

I want to be verified