Hi Mohamad,
If you are eligible or required to receive an “Identity Verified” badge, you can complete the two stages by going to Identity Verification in your Settings.
You may be asked to complete a visual verification and provide a valid government-issued ID. Acceptable documents include passport, national ID card (NIC/CNIC), driver's license, NBI Clearance (Philippines only), tax ID, voter ID, postal ID, or any other valid government-issued photo ID that meets these criteria.
Note that we occasionally ask users to re-verify because periodic checks ensure their accounts continue to reflect accurate information. Our goal is to make this process as seamless as possible and we thank you for your contribution to keeping Upwork a professional and safe community.
If you don't see a way to verify, that may be because you're not eligible yet. Please know that verification cannot be requested, but is slowly being rolled out to all talent. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account.
Update: This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.
Thank you!
Hi Mehdi,
Thank you for your message. I checked and I see that your account is already verified now.
Thank you,
Pradeep
Hi Muhammad,
It doesn't look like you need to verify your account yet. Please know that verification cannot be requested, but is slowly being rolled out to users of Upwork. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account with more information on how you can complete the verification process.
Hi Dennis,
It doesn't look like you need to verify your account yet. Please know that verification cannot be requested, but is slowly being rolled out to users of Upwork. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account with more information on how you can complete the verification process.
Hi Aschalew,
I checked your account and it looks like it doesn't need further verification just yet. Please note that you will not be able to initiate the identity verification yourself and it cannot be requested. If the team finds the need for you to do it, you will receive an email detailing the instructions on how to complete your verification. You may want to check this help article for more information.
Hi Zyradawn,
It doesn't look like you need to verify your account yet. Please know that verification cannot be requested, but is slowly being rolled out to users of Upwork. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account with more information on how you can complete the verification process.
Hi Eimil,
Thank you for reaching out to us. We are slowly rolling this option out to freelancers. When you become eligible, we’ll notify you when you log into our site. You’ll be asked to upload an official government ID and meet with us for a quick video call. Once you successfully verify your identity, a badge will be added to your Upwork profile.
~ AJ
Hi Muhammad,
Since you recently submitted your document for review, kindly allow 24-48 hours for the review to be completed. The relevant team will reach out to you directly if you need to take any further steps.
Hi Muhammad,
I've escalated your concern to the relevant team and can confirm that your verification process has been completed. Don't hesitate to let us know if you need further assistance.
Hi Alvin,
Thank you for reaching out to us. We are slowly rolling this option out to freelancers. When you become eligible, we’ll notify you when you log into our site. You’ll be asked to upload an official government ID and meet with us for a quick video call. Once you successfully verify your identity, a badge will be added to your Upwork profile.
~ AJ
Hi Ijaz,
It doesn't look like you need to verify your account yet. Please know that verification cannot be requested. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account with more information on how you can complete the verification process.
Hi Jennifer,
I'm sorry to hear that you're still having difficulties verifying your ID. I can see that you've been communicating with the team about this and several tickets have been set up. Please allow our team time to review the follow-up message you've submitted and you should be getting an update here or in your email.
A gentle reminder, please avoid creating several tickets or posts for the same concern so that the team could assist you more efficiently. We seek your patience and utmost understanding while sorting this out for you. Thank you!
Hi Muhammad,
It looks like our team has reached out to you with the status and more details about your ID verification. Please allow our team to review your query and you should be getting an update through the same support ticket with further assistance.
Hi Viktor,
I'm sorry for the inconvenience as our team is currently receiving an unusually higher volume of requests. I reached out to the team to follow up on your ID verification status. Kindly allow us another 24-48 to review the documents you've submitted. Should we need more information, our team will send you an email with details on how you can complete the verification process. We appreciate your continued patience.
~ AJ
Hi Saad,
Thank you for reaching out to us. I checked and I see there is a notification related to your account that requires your attention. You'll see a notification at the top of your account when you log in. Please, follow the link in the notification. You can find more information here.
