Solved: Identity (ID) Verification - Page 31

f7fdfccc · ‎09-01-2022

there is no menu item for verification by ID when I follow the link there is no such page either ... what is the problem please help me to pass verification. thanks

AndreaG · ‎09-01-2022

Hi Roman,

If you are eligible or required to receive an “Identity Verified” badge, you can complete the two stages by going to Identity Verification in your Settings.

You may be asked to complete a visual verification and provide a valid government-issued ID. Acceptable documents include passport, national ID card (NIC/CNIC), driver's license, NBI Clearance (Philippines only), tax ID, voter ID, postal ID, or any other valid government-issued photo ID that meets these criteria.

Note that we occasionally ask users to re-verify because periodic checks ensure their accounts continue to reflect accurate information. Our goal is to make this process as seamless as possible and we thank you for your contribution to keeping Upwork a professional and safe community.

If you don't see a way to verify, that may be because you're not eligible yet. Please know that verification cannot be requested, but is slowly being rolled out to all talent. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account.

Update:

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.

~Andrea

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5669a8c5 · ‎11-17-2022

Hi Upwork,

I'm facing an issue with the id Verification. I have submitted my ID Card and face Selfi but I'm still waiting for the verification BAdge. I'm applying for jobs but hire rate is not much good on Upwork.

williamtcooper · ‎11-17-2022

Hey Akmal, if you have been waiting 3 days or longer, then click the "Get Support" button on the bottom right of the screen for additional help. Thanks!

ArjayM · ‎11-17-2022

Hi Akmal,

I have reached out directly to the team handling your case and I'm pleased to inform you that your ID is now verified. You should be seeing the ID Verified badge on your profile as a confirmation. Let me know if you need further assistance.

~ Arjay

asifkhattak333 · ‎11-17-2022

I have uploaded my Id Card and selfie on Monday but still not approved please support

PradeepH · ‎11-18-2022

Hi Asif,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here .

Thank you,

Pradeep

7efe0145 · ‎11-18-2022

Hi There,
There is no Identity verification Option on my setting page.
How could I get a verified badge?

PradeepH · ‎11-18-2022

Hi Tanvirul,

I checked and it doesn't look like you are required to complete any verification at the moment. The team will let you know if there is a need for any verification in the future.

Thank you,

Pradeep

b3ebd344 · ‎11-18-2022

Hello everyone am new here can someone help me how I can be verified, thank you

AndreaG · ‎11-18-2022

Hi Samuel,

It doesn't look like you need to verify your account yet. Please know that verification cannot be requested, but is slowly being rolled out to users of Upwork. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account with more information on how you can complete the verification process.

~Andrea

0ff96e67 · ‎11-18-2022

Hi there ,

i am having issues to verifiy my Id though my account is 100 % complete . please be kind enough to arrange me an agent to verify my Identity. I used to get jobs through telegram which are fake please support me .

Thanks & Regards ,

Anupama Basuriya

Sri Lanka

759e32fa · ‎11-19-2022

Hi Anupama,

Thank you for reaching out. It doesn't look like you need to verify your account yet. Please know that verification cannot be requested, but is slowly being rolled out to users of Upwork. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account with more information on how you can complete the verification process.

~ AJ

3717cb44 · ‎11-20-2022

I am egyptian and my national ID is in Arabic and it can't be verified. How can I solve This problem?

28982515 · ‎11-20-2022

I searched that how can I get ID Verificatiobn badge and everywhere it says that you have to wait and you will be notified when it's time but now it's more than a month since I made an account on Upwork and completed my profile but still I didn't get any notification or email for my ID Verification.

632a973d · ‎11-20-2022

As far as I know, it comes with your first job if you're talking about a certified account blue tick

ebb9f1d9 · ‎11-20-2022

Hi Uroosa

I also face the same problem. But when I get my first project then ID was verified. Somtimes it may take 2-3 business days to verify

f241e728 · ‎11-20-2022

Upwork has been reviewing my ID for more then 10 days but still they haven't verified my ID, why are they taking so much time?

LuiggiR · ‎11-20-2022

Hi Muhammad,

I'm sorry that you haven't received an update regarding your verification process. I've notified the relevant team and can confirm that you should receive a follow-up from them in the next 24 hours. Thanks for your patience!

~ Luiggi

c73d6a4a · ‎11-21-2022

I've been trying to verify my identity on the app several times and it's not working

PradeepH · ‎11-21-2022

Hi Valdes,

Thank you for your message. Could you please tell us about the error you get while trying to verify your identity?

Thank you,

Pradeep

412d6e07 · ‎11-21-2022

last week, my upwork account was on hold.

And upwork asked me to verify my identity within next 5 days.

I tried to complete ID verification process, but the link was invalid.

I attached a screenshot.

I asked the new verification link to customer support, but I didn't get any response yet.

What should I do now?

NikolaS · ‎11-21-2022

Hi Nehemiah,

Thank you for reaching out to us. I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.

~ Nikola

8fb77e5b · ‎11-21-2022

Hello, I'm new to Upwork, it asked for location verification to go through the platform. I uploaded my DL copy but it doesn't seem not accepting -- please advise how to proceed. Thanks!

getpowerday · ‎11-21-2022

You are right, many people have such issues. Try uploading your passport or any form of national ID verification cars. I am sure you will make it. All the very best to you.

ArjayM · ‎11-21-2022

Hi Bruce,

We truly appreciate you reaching out. Firstly, welcome to Upwork! I have escalated your concern to the relevant team and one of the members will be in touch via a support ticket momentarily. You can access your ticket and coordinate with the team on this page once your case is fully reviewed.

~ Arjay

paulandrie · ‎11-21-2022

3days but still not able to gets jobs from upwork because not still verified it is past 24hour still no email help me