Leaving Feedback for a completed contract - Page wont stop "Saving"

[#1]

On my contracts tab, I have a completed contract I want to leave feedback for.

When I enter in my desired feedback and press "End Contract"

It just gets stuck on saving.

Obviously, a completed contract has already ended. There's probably some type of error going on here, but regardless, they have left me feedback and I want to be able to leave them feedback, too.

Best,

[#2]

Did they solve the problem?

[#3]

No, Still not solved

[#4]

Hi Nikola, 

I have been paid more than $1 ($300&1$50) on the last two contracts. it's been a glitch with me for 8 days now. Can you confirm when this problem got resolved? 

[#5]

Hi Afzaal,

I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further. 

[#6]

unable to end contract when i try to give feedback it does nothing can any body help please?

[#7]

Would love to get an actual solution to this problem soon, or I will end up missing the feedback window for some contracts that have closed.

[#8]

Hello, I can't give feedback/end a contract. It got stuck on Saving ..

Please see attached and advise

Thank you

[#9]

Hello

I am facing Same problem please help

Thanks 

[#10]

Hello, I have delivered a project more than a week now, and my clients gave a positive and awesome feedback, but I can only see it myself on my profile, not visible to public

What could be the cause?

[#11]

Hi Odewale,

I checked this for you and the feedback you’re referring to is currently showing on your profile. Could you please clear your cache and cookies or log in with another browser to check if you’ll see it on your end?  

Let us know if the issue persists.  

Thank you.

[#12]

Hello, I am still having this same problem. I have tried different browsers, and clearing my cache, cookies, and history. 

When I leave feedback, it gets stuck on saving and never submits. 

[#13]

Hi Jacob,

I'm sorry to learn you're also having this issue. I've just shared your concern with the team and one of our agents will be reaching out to you directly via a support ticket to assist you further.

[#14]

Hello, are you sure this has been resolved?
I can't end a contract and leave feedback for a freelancer.
Tried the earlier suggestion of clearing the cache, using incognito, tried different browsers but nothing works and it's stuck on saving..

[#15]

Hi Dan,

I apologize for the inconvenience this caused! One of our agents will reach out to you directly via support ticket to look into this issue and assist you accordingly. 

Thank you! 

[#16]

I am having this problem. Please help me.

[#17]

Hi Azat,

Someone from our team will reach out to you via support ticket in order to assist you further.

[#18]

I have the same issue. I don't need a ticket, it seems to affect a lot of people.

[#19]

This problem still isn't fixed. The workaround that I've found is by giving feedback on mobile. It's a desktop issue. 

Upon inspection, the page is ripe with errors. 

And before you ask, yes I've cleared cookies and cache, I've updated windows and chrome and tried it in a different browser and an incognito browser.  This isn't resolved. It's on your end. 

Please email me when it's fixed. 

[#20]

Hi Mark,

Apologies for the inconvenience this has caused. I went ahead and let the team know you're experiencing this issue, they'll be reaching out via support ticket. This way, they'll be able to update you there and via email once the issue is resolved.

[#21]

Thanks for the workaround!

[#22]

Hi Valeria,

I seem to have the same issue as well. Is there an ETA for a fix?

Best,

[#23]

update: fixed the issue by using another browser, still think this is not the problem on my end, it should'nt fail that way

I'm unsable to submit feedback to a recently closed job! I'm pressing "Submit feedback" and it grays out as "Saving..." and stays that for minutes every time.

[#24]

I have this problem. Cache and cookies cleaned - not working. Tried on another browser still nothing.

On mobile phone also not working.

WIll be nice to have abilty to respond to feedback 

[#25]

Hi Pawel,

Thank you for reaching out to us. Could you please share a screenshot from your end so that we can assist you accordingly?

[#26]

I had a contract throught agency. I finished the work. Now I am trying to leave client feedback but it gets stuck after pressing the saving button ?
Here is the screenshot