Dec 23, 2021 10:32:44 PM by David H
On my contracts tab, I have a completed contract I want to leave feedback for.
When I enter in my desired feedback and press "End Contract"
It just gets stuck on saving.
Obviously, a completed contract has already ended. There's probably some type of error going on here, but regardless, they have left me feedback and I want to be able to leave them feedback, too.
Best,
Solved! Go to Solution.
Apr 6, 2022 10:15:22 AM by Nikola S
Hi All,
I am following up on this thread to let you know that this issue has been resolved and we'll be closing this thread from further replies.
Thank you for reaching out to us and sharing your reports. We appreciate your patience.
Jan 1, 2022 04:12:35 AM by Afzaal A
Hi Nikola,
I have been paid more than $1 ($300&1$50) on the last two contracts. it's been a glitch with me for 8 days now. Can you confirm when this problem got resolved?
Jan 1, 2022 05:42:13 AM by Nikola S
Hi Afzaal,
I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.
Dec 30, 2021 11:04:36 AM by Zain U
unable to end contract when i try to give feedback it does nothing can any body help please?
Jan 2, 2022 10:30:48 AM by Nathan A
Would love to get an actual solution to this problem soon, or I will end up missing the feedback window for some contracts that have closed.
Jan 4, 2022 05:14:25 AM by Alex M
Hello, I can't give feedback/end a contract. It got stuck on Saving ..
Please see attached and advise
Thank you
Feb 7, 2022 09:42:32 AM by Odewale B
Hello, I have delivered a project more than a week now, and my clients gave a positive and awesome feedback, but I can only see it myself on my profile, not visible to public
What could be the cause?
Feb 7, 2022 12:12:45 PM by Bojan S
Hi Odewale,
I checked this for you and the feedback you’re referring to is currently showing on your profile. Could you please clear your cache and cookies or log in with another browser to check if you’ll see it on your end?
Let us know if the issue persists.
Thank you.
Feb 12, 2022 01:30:35 PM by Jacob W
Hello, I am still having this same problem. I have tried different browsers, and clearing my cache, cookies, and history.
When I leave feedback, it gets stuck on saving and never submits.
Feb 12, 2022 03:20:44 PM by Luiggi R
Hi Jacob,
I'm sorry to learn you're also having this issue. I've just shared your concern with the team and one of our agents will be reaching out to you directly via a support ticket to assist you further.
Feb 15, 2022 11:13:46 AM by Dan W
Hello, are you sure this has been resolved?
I can't end a contract and leave feedback for a freelancer.
Tried the earlier suggestion of clearing the cache, using incognito, tried different browsers but nothing works and it's stuck on saving..
Feb 15, 2022 12:38:13 PM by Bojan S
Hi Dan,
I apologize for the inconvenience this caused! One of our agents will reach out to you directly via support ticket to look into this issue and assist you accordingly.
Thank you!
Feb 24, 2022 06:47:00 AM by Andrea G
Hi Azat,
Someone from our team will reach out to you via support ticket in order to assist you further.
Feb 24, 2022 06:53:16 AM by Martina P
I have the same issue. I don't need a ticket, it seems to affect a lot of people.
Feb 28, 2022 06:26:41 AM by Mark M
This problem still isn't fixed. The workaround that I've found is by giving feedback on mobile. It's a desktop issue.
Upon inspection, the page is ripe with errors.
And before you ask, yes I've cleared cookies and cache, I've updated windows and chrome and tried it in a different browser and an incognito browser. This isn't resolved. It's on your end.
Please email me when it's fixed.
Feb 28, 2022 07:34:43 AM by Andrea G
Hi Mark,
Apologies for the inconvenience this has caused. I went ahead and let the team know you're experiencing this issue, they'll be reaching out via support ticket. This way, they'll be able to update you there and via email once the issue is resolved.
Mar 2, 2022 08:19:48 AM by Gunduz E
Hi Valeria,
I seem to have the same issue as well. Is there an ETA for a fix?
Best,
Mar 3, 2022 08:38:11 AM Edited Mar 3, 2022 09:30:53 AM by Dmitrii K
update: fixed the issue by using another browser, still think this is not the problem on my end, it should'nt fail that way
I'm unsable to submit feedback to a recently closed job! I'm pressing "Submit feedback" and it grays out as "Saving..." and stays that for minutes every time.
Mar 5, 2022 01:57:58 AM by Pawel K
I have this problem. Cache and cookies cleaned - not working. Tried on another browser still nothing.
On mobile phone also not working.
WIll be nice to have abilty to respond to feedback
Mar 5, 2022 04:49:28 AM by Nikola S
Hi Pawel,
Thank you for reaching out to us. Could you please share a screenshot from your end so that we can assist you accordingly?
Mar 7, 2022 04:57:35 AM by Huzaifa Z
I had a contract throught agency. I finished the work. Now I am trying to leave client feedback but it gets stuck after pressing the saving button ?
Here is the screenshot