Sep 1, 2022 11:32:08 AM Edited Sep 6, 2022 02:04:18 PM by Andrea G
Hi there,
My account was kept private because of not earning until now. please help me in making it public.
thanks
Solved! Go to Solution.
Sep 1, 2022 07:13:37 PM Edited Jan 9, 2023 06:06:25 PM by Andrea G
Hi Jean Peter,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
You can request that your profile visibility is reset by clicking this link found in this help article.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.
Thank you!
Dec 8, 2022 11:54:20 AM by Onuruddho G
I have a question
Can I add my personal website link in the about section?
Today I visit a freelancer profile (Minhazul A.) I saw he add his website address
that's why i add my personal web address
if it's not allowed then please let me know I will remove that
Thank you
Dec 9, 2022 12:15:24 AM by Pradeep H
Hi Tajalla,
Thank you for posting. Feel free to post your query so that the Community members or one of our Moderators can assist you.
Thank you,
Pradeep
Dec 10, 2022 07:10:14 AM by Tajalla R
my account has been private by upwork.How to solve this problem
Dec 9, 2022 02:41:52 AM by Sulola E
Good day
My account has changeto private, I want it back in PUBLIC
Thanks
Dec 9, 2022 04:47:14 AM by Pradeep H
Hi Sulola,
Thank you for your message. Your profile visibility is changed to Public now.
Thank you,
Pradeep
Dec 9, 2022 07:46:32 AM by Suriya B
hello,
my profile is in private mode. I need to change it to public or only Upwork users. but it cannot be done. like to know any suggestion for it.
place see attached screenshot .
thank you
Dec 9, 2022 08:48:54 AM by Andrea G
Hi Suriya,
Your profile visibility has been set back to public.
Dec 11, 2022 09:28:19 PM by Khaile P
Hi, I just got my account activated again, but I can't access my profile it keeps saying "This profile is no longer available"
Dec 12, 2022 01:49:15 AM by Pradeep H
Hi Khaile,
Thank you for your message. Your profile visibility is set to Public now.
Thank you,
Pradeep
Dec 12, 2022 01:48:16 PM by Lennie Anne E
My profile has been locked for a long time and the switch is greyed out so I can't turn it on. Please assist.
Dec 12, 2022 03:32:53 PM by Arjay M
Hi Lennie Anne,
I took the liberty of resetting your profile visibility back to public status. To manage your profile visibility in the future, you may follow the steps in this article, or click the "Reset My Profile Visibility" on this page. Let us know if you need further assistance.
Dec 13, 2022 06:56:02 AM by Viral S
Heyy
Do I have to message Upwork Community every next week to again make my profile Public as this is more the 3rd time I am doing again and again.Please I'm enough with this. Make my Profile public Hope you understand !
Thanks!
Dec 13, 2022 09:51:37 AM by Nikola S
Hi Viral,
Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.
Dec 13, 2022 10:19:39 AM by Amarachi E
Hello there,
My account has gone private again. Kindly assist make public. This request has been pending for a while now. Thank you
Dec 13, 2022 11:01:12 PM by Nusrat S
Hello,
I hope you are doing great.
My account is private please public my account.
Thank you
Dec 14, 2022 01:53:24 AM by Annie Jane B
Hi Nusrat,
Thank you for reaching out to us. I've successfully changed your profile visibility to public. To manage your profile visibility in the future, you may follow the steps in this article, or click the "Reset My Profile Visibility" on this page.
Dec 15, 2022 12:01:10 PM by Mercedes S
I requested to reset my profile visibility via the links here in support. I received an email that my visibility hasn’t yet reset within the 4-hour timeframe, and was told to reach out to Help Center. Please help me reset my profile to public, thanks!
Dec 15, 2022 02:25:17 PM by Arjay M
Hi Mercedes,
Thank you for reaching out. I took the liberty of resetting your profile visibility back to Public Status. Please check this help article to learn more about how you can avoid having your profile automatically set to private.
Dec 15, 2022 03:17:54 PM by Muhammad U
Hello, my profile's visibility has been changed to unavailable. I tried to request resetting the availability with the given link, but did not receive any email after the intimation of request received. Could you please help me resetting it to available again?
Dec 15, 2022 05:41:02 PM by Arjay M
Hi Muhammad,
I can see that you've already requested for your profile visibility back to Public Status and It looks like it's been completed. I can confirm that your profile is on a Public Status. Please check this help article to learn more about how you can avoid having your profile automatically set to private.
Dec 16, 2022 10:14:02 AM by Usman G
Hi Arjay,
My profile has been set to unavailable, and unfortunately, I am not able to reverse it. Could you please do this for me?
Dec 16, 2022 11:16:11 AM by Andrea G
Hi Usman,
Your profile visibility has been set back to public.
Dec 16, 2022 01:08:35 AM by Sameena P
Hello,
My account is private, can please public it.
Thanks in advance
Dec 16, 2022 05:04:00 AM by Pradeep H
Hi Sameena,
Thank you for your message. Your profile visibility is set to Public now.
Thank you,
Pradeep
Dec 17, 2022 10:08:06 PM by Agape K
Please preview the attched scrrenshot.
How do I make my profile to be "public" or "Only Upwork Users"?
Dec 18, 2022 01:55:47 AM by Pradeep H
Hi Agape,
Thank you for your message. Your profile visibility is set to Public now.
Thank you,
Pradeep
Dec 18, 2022 07:04:23 PM by Satram S
Hi
I am suffering from Reset profile from last 1 day , How can I solve it . Give me perfect Solution
Dec 18, 2022 08:14:38 PM by Pradeep H
Hi Satram,
Thank you for your message. Your profile visibility is set to Public now.
Thank you,
Pradeep
Dec 19, 2022 08:17:44 AM by Michal R
Hi,
My profile is set as "locked private" i have just got back into upwork after a 3 mounth absense and want to restart my career on here. Can someone help?
Dec 19, 2022 08:47:23 AM by Robert D
For some reason when I try to put my profile to visible, I get this:
"You can't turn on this badge because your profile is set to private or unavailable". Then I send a support request and nothing gets done and nobody gets back to me. I really need this sorted. I wish Upwork would spend the money to get phone support. This has been going on for weeks.
Does anyone have a solution other than support through this page?
Dec 19, 2022 12:07:12 PM by Robert D
Hi All,
I tried emailing support but I only get a reply that my visibility will be up in 3-4 hours and this has happened a couple times now. I signed up last year but never got any work through Upwork. I am trying again but I feel my proposals aren't getting through as I have a zero percent contact ratio. When I try to set it to visible, I am not able to. Any thoughts?
Dec 19, 2022 12:43:56 PM by Arjay M
Hi Robert,
Thank you for reaching out and I'm sorry to learn that you're having difficulties landing a job. Please note that when your profile is set to private, it is not shown in freelancer search results but clients are still able to see your profile when you submit proposals.
I have checked and can confirm that your Profile Visibility is currently on a Public Status. Please check this help article to learn more about how you can avoid having your profile automatically set to private.
Submitting proposals doesn't always guarantee that you will get hired or get a chance to be interviewed, but you shouldn't give up on sending proposals to potential clients. I've pulled a few resources that may be helpful to you. Check out these articles to help you create a profile that stands out and improve your profile title and overview. For some great tips on writing proposals that win jobs, check out this article.
I hope this helps. We wish you the best of luck!
Dec 19, 2022 01:38:07 PM by Robert D
Thank you Arjay! I do know how it works however, I was being blocked from putting my status as available. I tried support several times with no reply but you seem to have fixed the issue. Best! Robert
Dec 24, 2022 10:58:04 PM by Muhammad Talha M
Please reset my profile, private to publicly visible to the general public and will show up in search engine results.
Thanks