Jan 2, 2023 08:20:13 AM Edited Mar 6, 2023 08:42:40 AM by Andrea G
Hi there, My account was kept private because of not earning until now. please help me in making it public. thanks
Solved! Go to Solution.
Jan 2, 2023 09:57:22 AM Edited Aug 11, 2023 01:16:35 PM by Andrea G
Hi Abrar,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
You can request that your profile visibility is reset by clicking this link found in this help article.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
Jan 31, 2023 03:38:29 PM by Arjay M
Hi Phil,
Please note that If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. I can also see that there are several support tickets that have been set up with your request.
I can confirm that your profile has been set back to Public Status. You can check out this help article to learn why it can go private. A gentle reminder, please avoid creating several tickets or posts for the same concern so that the team could assist you more efficiently. Thank you!
Jan 31, 2023 04:38:01 PM by Phil B
Thank you Arjay for letting me know.
Sorry about the repetition. I was reminded from Upwork to notify Upwork if after 4 hours my profile is not live.
I will now keep myself busy and stay out of trouble! Thank you again! 🙂
Nice to know where to find help. Thank you again!
Phil
Feb 4, 2023 05:36:31 AM by Arowolo A
Hello Andrea, please I'll love to know if my profile is set at private
Feb 4, 2023 07:30:05 AM by Annie Jane B
Hi Arowolo,
Thank you for reaching out to us. Your profile visibility is set to public. You can check this by going to this page, and you'll find this information on the right-side panel of the page as shown below:
Feb 5, 2023 11:42:45 PM by Nelum J
Hi there,
My account was kept private kindly help to unlock to public,Thank you
Feb 6, 2023 01:46:32 AM by Pradeep H
Hi Nelum,
Thank you for your message. Your profile visibility is set to Public now.
Thank you,
Pradeep
Feb 6, 2023 04:25:44 AM by Chantal I
Hi
Please help!! My account has just turned to private right now even though I have been very active on it lately and applying for jobs. This is very urgent please so that clients who are interested in my proposal can view my profile, this is urgent.
Thank you.
Feb 6, 2023 05:16:30 AM by Nikola S
Hi Chantal,
Thank you for reaching out to us. Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.
Feb 7, 2023 03:55:13 AM by Annie Jane B
Hi Atiqa,
Thank you for reaching out. Your profile visibility has been set to public. Please check this help article to learn more about how you can avoid having your profile automatically set to private.
Feb 8, 2023 01:51:54 AM by Ugyen D
My profile visibility is in private & even after earning recenty, I am not able to turn the visibility to public. Can you help me to change my profile visibility to public?
Feb 8, 2023 05:44:17 AM by Annie Jane B
Hi Ugyen,
Thank you for reaching out to us. Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.
Feb 8, 2023 08:20:11 AM by Daniel L
So, i've started using UpWork since last year and have plenty of friends who use it, I've been able to connect with a couple of clients and even got some letters for potential job offers.
Recently this changed, my profile was set to private and can't be seen neither by freelancers nor by clients. Funny thing is UpWork tells me I need to get clients in order to reactivate my profile, but I can't get clients if my profile is private. So, which way is it UpWork? Is it any way for me to fix this so I can get a job or should I just delete my UpWork profile and forget all about it?
Feb 8, 2023 08:36:38 AM Edited Feb 8, 2023 08:37:25 AM by Sajal S
You can raise the ticket to upwork to mark your profile as public. However you should be still able to submit proposal and client can see your profile. Please refer below link for making your profile public again.
Feb 11, 2023 10:25:32 PM by Kusal A
My profile visibility is in "Private" mode. I need to change it to Public. But in is not possible. May I know why is that?
Feb 11, 2023 11:43:33 PM by Pradeep H
Hi Kusal,
Feb 13, 2023 01:36:54 AM by Sidra S
hi,
can someone check my profile and guide me as it shows 'locked private', how to change it?
regards,
sidra
Feb 13, 2023 03:58:09 AM by Pradeep H
Hi Sidra,
Thank you for your message. Your profile visibility is set to Public now.
Thank you,
Pradeep
Feb 13, 2023 03:50:27 AM by Pradeep H
Hi Shyam,
Thank you for your message. Your profile visibility is set to Public now.
Thank you,
Pradeep
Feb 13, 2023 05:42:33 AM by Waseem C
My profile is set to private please me out of this. Give a solution.
Feb 13, 2023 10:58:54 PM by Meer G
my. profile visibility ios set to private whilke i am sending propsals.please fix this issue
Feb 14, 2023 01:59:57 AM by Annie Jane B
Hi Meer,
Thank you for reaching out. Your profile visibility has been set to public. Please check this help article to learn more about how you can avoid having your profile automatically set to private.
Feb 14, 2023 02:06:26 AM by Muyideen A
Please kindly help me to set my profile to allow people see what I do. Thanks.
Feb 14, 2023 07:28:12 AM Edited Feb 14, 2023 07:35:39 AM by Annie Jane B
Hi Muyideen,
Feb 14, 2023 02:24:08 AM by Jan Aurel E
Hey Fam! I need a bit of help here, my satisfied client ended a contract for some personal reason and created a new "client" account in Upwork. He said he couldn't find me on Upwork any longer and that my profile was set to private. Any updates or facts about this? This will be a big help and give me peace of mind, no doubt!
Feb 14, 2023 02:46:58 AM by Jan Aurel E
To add, im paying an extra amount of dollars to be in "freelancer plus" to avoid this from happening.
Any thoughts? Upwork?
Feb 14, 2023 04:24:39 AM by Clark S
Something does not seem right about your client. If your client could no longer find you on Upwork, how did the client know the profile was set to Private?
As long as you set your profile to Public, clients and other Freelancers should be able to see you. When I search for your profile, it shows fine. I can see your JSS and your Top Rated Plus status.
Feb 14, 2023 09:06:32 AM by Jan Aurel E
Attached document, Clark.
He is trying to rehire me but his surprised to see its set to private, he sent me that screenshot, btw.
Feb 14, 2023 04:51:47 AM by Annie Jane B
Hi Jan Aurel,
Thank you for reaching out to us. It looks like you already updated your profile visibility. Feel free to reach out to us if you need further assistance.
Feb 14, 2023 03:17:12 AM by Dan N
Hi Peeps,
What could be wrong with my profile? The visibility shows a locked private profile and people cant see the profile when I share my link. Somebody should come to my rescue pls.
Thanks
Feb 14, 2023 07:23:22 AM by Annie Jane B
Hi Dan,
Thank you for reaching out to us. It looks like you already updated your profile visibility. Feel free to reach out to us if you need further assistance.
Feb 14, 2023 08:00:44 AM by Saima R
my profile visibility has changed as private how to make it public .Please guide
Feb 14, 2023 08:30:51 AM by William T C
Saima,
Please go to your Settings and change from Private to Public. If that doesn't work, then Upwork is waiting for you to receive your a new client and then makes visible to non clients. Have a wonderful day!
Feb 14, 2023 11:00:23 AM by Saeed U
Hi i hope you people will be doing good. I recently joined Upwork and trying to get work but there's an issue with my Profile Availability Badge.
And when I'm trying to Turn on the Badge it's says you can't turn it on because your profile is set to private or unavailable.
Can you please Help me out with this?
Feb 14, 2023 01:13:21 PM by Arjay M
Hi Saeed,
Thank you for reaching out to us. I can see that your profile visibility has been reset back to Public Status. Can you please try turning your availability badge on again? Let us know if you still need further assistance.