Aug 1, 2023 05:24:26 AM Edited Aug 11, 2023 01:15:36 PM by Andrea G
Hi there, My account was kept private please help me in making it public. thanks
Solved! Go to Solution.
Aug 11, 2023 01:14:13 PM Edited Apr 2, 2024 03:18:54 PM by Andrea G
Hi all,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
You can request that your profile visibility is reset by clicking this link found in this help article.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
Mar 16, 2024 08:40:08 AM by Luiggi R
Hi Mohamed,
Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.
Mar 17, 2024 04:43:19 AM by Joanne P
HI Yuahanezu,
Your profile visibility has been reset to public. You may log into your account to check.
Mar 17, 2024 08:53:01 PM by Ugochukwu N
Hi Team,
Please my account was locked from public to private. Please help me change and unlock it from private to unlock.
Thanks, Emmanuel
Mar 17, 2024 10:55:22 PM by Pradeep H
Hi Ugochukwu,
Thank you for your message. Your profile visibility is already set to Public now.
- Pradeep
Mar 18, 2024 07:01:59 AM by Chandima J
My profile's availability badge is locked to private.
I tried the link: https://support.upwork.com/hc/en-us/articles/115003975967-Profile-Changed-to-Private
Same page is loading again.
Tried contacting support: failed, page is not loading.
Please fix my availability badge to public.
Thanks!
Mar 18, 2024 09:55:25 AM by Arjay M
Hi Chandima,
I've reset your profile back to public as requested. Thank you for reaching out!
Mar 19, 2024 03:35:47 AM by Olena C
Why is my account set to privat as I just finished project?
I can't switch it manually , how so?
In Upwork rules I read that if you had no projects last 90 days you account may be set to Privat, so How so if I finished project 2 weeks ago, my account set up to Privat almost imidiatelly I ended the contract?
How you decide it with the profiles? Why I can't swch it manually?
Mar 19, 2024 04:07:20 AM Edited Mar 19, 2024 04:10:25 AM by Mazin E
Good Morning Olena
I Am Mazin From Egypt
Thats A Common Proplem You Can Follow This And Soon As They Can It Will Be Solved:
Help Center > I Am A FreeLance > Reset Profile Visibilty , They Will In Touch With You As Soon As They Can.
Mar 19, 2024 03:56:44 AM by Oleg E
Hi. My profile is set to private. Could you please set it back to public? Is that still possible?
Mar 19, 2024 05:03:25 AM by NikolaS N
Hi Oleg,
I would be happy to help. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Mar 19, 2024 07:58:40 AM by Ilyass E
so i've been working lately on upwork then i noticed that my profile went private and there's no option to change it back to public when i checked on the help center found this button that says switch to public account but, when i click on it nothing changes and nothing pops up to my screen meaning that the button isn't working at all. any help regarding this issue i'd appreciate that.
Mar 19, 2024 08:17:32 AM by Domenica Maite C
I have the same problem, please if you find the reason let me know.
Mar 19, 2024 11:15:24 AM by Andrea G
Hi Domenica,
Your profile visibility has been set back to public.
Mar 19, 2024 11:14:52 AM by Andrea G
Hi Ilyass,
It looks like you need to update your profile picture in order for your profile to be allowed to be public again. Please, make sure that it's a clear photo of yourself, not a long shot, that your face is visible, and that the following requirements are met:
- You are not wearing sunglasses in the photo
- It is not a logo or clip-art
- It is not a group photo
- The picture was not digitally-altered
- The maximum size is 5 MB
Note that your profile must represent you as an individual and that all the information in your profile, including your profile photo, needs to be accurate, truthful, and verifiable. Please check this help article for more information about profile pictures and tips on choosing an excellent profile photo.
Mar 19, 2024 08:23:39 AM by Muhammad Hammad A
Hi Andrea,
Can you please change my profile Visibility from private to public?
Mar 19, 2024 11:34:24 AM by Andrea G
Hi Muhammad,
It looks like your profile is already public! If you need any further assistance please let us know.
Mar 19, 2024 10:22:29 AM by Md Mostafizur R
Hello! dear members of this vibrant community. Upwork has made my profile private. I can't set available badge on my profile right now. Please help me how I can solve this problem.
Mar 19, 2024 01:53:09 PM by Andrea G
Hi Md Mostafizur,
Your account visibility has been set back to public.
Mar 19, 2024 02:52:10 PM by Sameer A
Hello,
My Upwork account has been kept private help me to make it visible again.
Thanks
Mar 19, 2024 04:59:18 PM by Muaviya I
Mar 19, 2024 07:19:15 PM by Joanne P
Hi Muaviya,
Your profile visibility has been reset. You may log into your account to check.