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judon28
Community Member

My funds has not been released by upwork

I just got paid $12 by my client earlier  today on upwork and my funds hasn't  been released, but my billings and earnings tab is empty, but my life billed is showing $12. I don't understand  below is a screenshot 

Screenshot_20230719_105857_Chrome.jpg

Screenshot_20230719_105844_Chrome.jpg

2 REPLIES 2
4b6a88ca
Community Member

Hello Uchenna O, sorry about this!  about your funds not being realesed, give it sometime it will show up but you should be sure that the client has actually released the funds and the milestone/project was funded.

PradeepH
Moderator
Moderator

Hi Uchenna,

 

Thank you for your message. I understand your concern. I checked the job you are referring to and noticed that your earnings are under Pending status. All earnings released by the client need to complete a 5 days security period before they are available on your Upwork account. You can check the status of your earnings under the Report page.

 

Thank you,

Pradeep

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