Name Change taking longer than expected

[10c054a3]

Upwork Team, I applied for name name last week, and still haven't hear back. What's happening. I want my name to be same as on my gmail. Why is it taking so long? Please understand the urgency of the matter.

[ArjayM]

Hi Pseudo,

We certainly understand your concern. However, I took a closer look at your profile and confirmed that the name on your account is the same as your Gmail. Let us know if you need further assistance.

[10c054a3]

name on my Google account is Sandeep Bansal whereas name on my upwork
profile is pseudo Sandy.

[10c054a3]

unfortunately, you are wrong!  I have attached a screenshot of my Gmail account for your understanding. Now please get my name corrected ASAP. 

[759e32fa]

Hi Sandeep,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.