Name change due to marriage

[mellisatolentino]

I got married now I'm in the process of updating my bank account to my married name. But it's going to take weeks. I have a new bank account under my married name and want to attach it to my profile. My question is, how do I go about it? Do I add the new bank account under my married name THEN change my Upwork name to my married name? Or change my Upwork name first THEN add my new bank account? I also need to update my tax ID number because that also changed when I got married.

When my old bank account gets updated to my married name, can I still use it? How long will it take to reverify my account? Will this affect my work? Do I need to submit anything?

[naveedali0188]

Change Your Profile Name 

[mellisatolentino]

I already did that and updated my bank info. Now my payment has been deactivated. I tried contacting support but it keeps saying "connection lost" when I submit my problem.

[williamtcooper]

Mellisa,

Go to Upwork Settings to make the update and make sure whatever information you give Upwork is the exact information your bank has also.