New notifications, but no new messages

[fccba964]

hello,

Looking for some insights from the group... On my app, I see that I have 1 new notification in my messages, but I'm not able to see it nor find it.

any thoughts/insights?

Kevin

[LuiggiR]

Hi Kevin,

Thanks for reaching out. Can you please try reinstalling the app and see if the problem persists? You can visit this article for more information about the app. 

[fccba964]

Thank you... I deleted and reinstalled, but still have the same 1 notification showing.

[bruce_dodds]

I'm having the same issue on both Android and laptop.