May 3, 2021 08:42:15 AM Edited May 3, 2021 08:43:07 AM by Zaki M
Hello ! It's been five days since i added payment method to local bank. But it's still inactiave. No Response or Verification email from upwork.Can you please tell me how long it will take to active ?
Solved! Go to Solution.
Sep 28, 2021 01:01:07 PM Edited Sep 28, 2021 01:05:58 PM by Andrea G
Hi Zaki,
If your payment method is inactive, it can be because of one or both of the following reasons:
It was added in the last three days: For security reasons, any new payment method will become active in three days.
You need to provide your tax information: In order to access their funds, all freelancers who are U.S persons should file a Form W-9 with Upwork. You sign electronically by submitting the form.
If you’re not a U.S.taxpayer you’ll need to file a Form W-8BEN instead. The Form W-8BEN is a form used to confirm you’re not a U.S. taxpayer and that Upwork is not required to withhold taxes from your earnings. Tip: You can use your own legal name as it appears in your passport or other official documents.
Jul 13, 2023 01:52:39 PM by youssef w
make sure to active your payment method and you can contact them by this link ; https://support.upwork.com/hc/en-us
Jul 13, 2023 03:46:46 PM by Arjay M
Hi Yvette,
I see that you've contacted our support team and raised a support ticket about your concern. I can also confirm that it's been escalated to the appropriate team for further review. We suggest you continue coordinating with the team through that ticket here so that the team can assist you accordingly and more efficiently.
Jul 15, 2023 08:18:03 PM by Ahmed A
after finally putting my information probably the method I put told me it will be active after 3 days, after 3 days it became inactive, I don't know why
Jul 21, 2023 12:14:35 AM by Kelenna O
Am unable to withdraw funds into my Payoneer because VAT . Am not not freelancer am only using Upwork to receive payment monthly from my company . Am not a freelancer please activate my withdrawal for me
Jul 21, 2023 12:42:13 AM by Anna B
Hi, Kelenna.
If you're receiving money from your employer and this happens to be through Upwork, you have to be registered as a freelancer, sole trader or whatever business entity you want to be able to pay taxes in your country. It is illegal not to pay taxes; Upwork knows that, and they are obligated to withhold a portion of your money if you don't have VAT.
You HAVE to have VAT or GST or whatever the equivalent is in your country to be able to receive monthly payments from your company through Upwork.
You may not consider yourself a freelancer, but that doesn't change anything.
Jul 21, 2023 04:10:56 AM by Sophie A
Upwork is not a payment platform. You are a freelancer and are subject to all fees related to your earnings.
Jul 21, 2023 04:52:51 AM by Annie Jane B
Hi Kelenna,
Thank you for reaching out. I checked your account and it looks like you need to fill out the W-8BEN form in order for your payment method to become active. By using Upwork as a platform for your payments, Upwork is obligated to collect your Tax Information to prove that you're not a taxpayer in the US, otherwise, you will be subject to their tax.
Kindly go to this page to enter your tax information.
Aug 2, 2023 03:07:20 PM by Mohamed Amine B
Hey Upwork community! I'm facing an issue with withdrawing money from my Upwork account. Every time I try to use my payment method "direct to local bank," it shows as inactive. Has anyone else encountered this problem before? Could you kindly share any insights or solutions to fix this issue? Your help would be greatly appreciated
Aug 2, 2023 03:49:04 PM by Tural B
Possibilities To add your bank account:
Bro, if I ask you, could you give this post a solution status, please? I need it
Aug 8, 2023 10:49:26 AM Edited Aug 8, 2023 10:49:57 AM by Mohamed Amine B
Despite having taken all the necessary steps, including verifying my tax information and ensuring that my name on Upwork matches that on my bank account, I am still unable to activate the payment method 'direct to local bank.' This has persisted even after I corrected a name mismatch that I initially identified.
I would like to emphasize that I have followed all the guidelines meticulously, and I am puzzled by the continued inactivity of the payment method. It has now been well over 2 weeks since I added the method
Aug 8, 2023 12:55:16 PM by Nikola S
Hi Mohamed,
I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.
Aug 9, 2023 03:12:07 AM by Alyssa F
Hi,
Can you activate my PayPal account as my payment method. It says inactive.
Aug 9, 2023 09:37:27 AM by Annie Jane B
Hi Alyssa,
Thank you for reaching out. I checked your account and it looks like you need to fill out the W-8BEN form in order for your payment method to become active. By using Upwork as a platform for your payments, Upwork is obligated to collect your Tax Information to prove that you're not a taxpayer in the US, otherwise, you will be subject to their tax.
Kindly go to this page to enter your tax information.
Aug 13, 2023 10:37:46 AM Edited Aug 13, 2023 10:38:29 AM by Manjur M
I tried to attach to my Visa debit card in payment method but its showing unable to authorize your card.
I contacted the bank for this issue they told me that they have approved my request a long time ago.but still I am having this.
How can I resolve this issue
Aug 13, 2023 10:59:22 AM by Luiggi R
Hi Manjur,
Are you referring to a payment method for withdrawing your funds? I can see that you've already added one. It's not active since it's going through a security verification period and should become active in three days.
Aug 14, 2023 03:26:50 AM by Manjur M
No. I need more assistance. Its still not working. How can i fix it. My banks says they have approved my getways. I want to buy connects.but my debit card is not authorizing. Eevry info was correct order
Aug 14, 2023 06:22:12 AM by Pradeep H
Hi Manjur,
I am sorry to learn about the challenges while adding your card as a billing method. Could you please reach out to the bank again to verify the card details and try again? Alternatively, you can try using another card to complete the transaction.
- Pradeep
Aug 14, 2023 10:58:41 PM by Manjur M
I did contracted with the bank and they said that they approved the gateways.
Aug 15, 2023 10:19:36 AM by Annie Jane B
Hi Manjur,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Aug 15, 2023 12:57:14 AM by Jaideep C
Hello,
I just completed my first project on Upwork and my client has also
made the payment. Why is it showing no earnings to display for the
selected date range (last 31 days)?
Please clarify and also let me know how to withdraw money. I am an
India based consultant who has also completed the identity check as
required by Upwork.
Sincerely,
Jaideep Chakravarthy
Aug 15, 2023 11:00:01 AM by Annie Jane B
Hi Jaideep,
Thank you for reaching out to us. I can see that you opened a support ticket regarding this issue and are now being assisted by one of our agents. Please feel free to update the ticket should you have further questions or concerns.
Aug 15, 2023 01:01:44 PM by Jaideep C
Hi Annie,
In the support ticket it says solved with respect to the ticket opened. But the issue is not solved. To the best of my knowledge no agent has got in touch with me. In transaction history it says pending - why does it say this when I got a message saying that my client has approved the payment. Have I been paid, and moreover how do I withdraw the money. Finding it hard here to work with your website.
Jaideep
Aug 15, 2023 04:48:55 PM by Arjay M
Hi Jaideep,
Arjay here stepping in for AJ. I took a closer look at your account and see that you still need to complete your Tax Information. You need to add your Tax Identification number and complete the form to avoid delays in getting paid. You may go to Settings> Tax Information to proceed. Don't hesitate to update your ticket by responding to the email linked to your case if you still need further assistance; it will automatically reopen.
Aug 16, 2023 11:12:29 AM by Bruno H
Hello, I need help. I registered on the platform more than a month ago, and my local bank account remains inactive even after filling out the fee forms, including the W-8BEN.
Aug 16, 2023 03:05:09 PM by Arjay M
Hi Bruno,
Thank you for reaching out to us here in the Community. I took a closer look at your account and see that you still need to complete your Tax Information. You need to add your Tax Identification number and complete the form to avoid delays in getting paid. You may go to Settings> Tax Information to proceed. Let us know if you need further assistance.
Aug 16, 2023 04:00:18 PM by Omar A
my PayPal account is inactive
it has the same name as my Upwork account please help and make it active.
Aug 16, 2023 07:33:45 PM by Arjay M
Hi Omar,
I've reached out directly to the team handling your case and shared your concern. One of the members will surely review your case and assist you accordingly via email. You may also expect an update on this page with your support ticket. Thank you!
Aug 18, 2023 07:30:41 AM by Zoaia A
Hi,
I have added Payoneer as a withdrawal method, which was added successfully but currently, it is appearing as Inactive, it has been 4-5 days since I have added it, and still inactive.
I am a non us resident so do I need to add any tax info?
Do I need to be a tax filer?
Aug 18, 2023 08:59:00 AM by Luiggi R
Hi Zoaia,
Yes, I can see that you still need to complete your Tax Information, which is why your payment method is inactive. You can go to Settings > Tax Information to fill out the missing information. You can check this help article to learn more.
Aug 22, 2023 06:15:37 AM by Hamed M
Payment Method Still Inactive for 7 days
Iam Not a US person.
I Do not live in US.
I completed W8 info.
My payment method is Direct to U.S. Bank (WISE)
I opened a support ticket about 3 days ago.
But no answer yet.
Aug 22, 2023 07:52:17 AM by Luiggi R
Hi Hamed,
I can see that you recently followed up with the team assisting you, and you should hear back from them throughout the day. If not, don't hesitate to let us know; we'll happily follow up with them.
Aug 23, 2023 08:41:53 AM by Annie Jane B
Hi Hamed,
Aug 27, 2023 06:05:37 PM by Hamed M
Now its 13 days and my payment method (local bank) still inactive
and no response for my support ticket until now.
and why i can not withdraw to paypal account and payments still rejected every time?