Payment Method Inactive !

[2e750978]

Hello ! It's been five days since i added payment method to local bank. But it's still inactiave. No Response or Verification email from upwork.Can you please tell me how long it will take to active ?

[9952d7fa]

I uploaded my payment method to my local bank details about 2 weeks ago but it wasn't activated. I then deleted that method and reentered it some 5 days ago but it is still inactive. What do I do?

• I have correctly submitted all the tax info and it says COMPLETED there
• I have re-checked again and again and all the bank details are true.

Can you tell me what to do and how long it will take?

[rasel391]

Hi there Aniq J,

You can contact Upwork Support. 

Thank you!

[759e32fa]

Hi Aniq,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[9952d7fa]

I uploaded my payment method to my local bank details about 2 weeks ago but it wasn't activated. I deleted that method and reentered it 7 days ago but it is still inactive. What do I do?

• I have correctly submitted all the tax info and it says COMPLETED there
• I have re-checked repeatedly, and all the bank details are true.

[LuiggiR]

Hi Aniq,

I'm very sorry for the delay in getting back to you. I can see that the team already responded to your ticket and your payment method is now active. Please refer to your ticket for more information and don't hesitate to follow up if you need further assistance.

[7d17b018]

Hi there, I am Osama a freelancer from Yemen. I have just completed my frist contract, but when I tried to withdraw the money, you have asked for TIN numder (Tax information ). But in Yemen we dont have such thing, plus there is no tax on online freelancers. So please coan you help me withdraw my money

[salakuzzaman]

Hi Osama,

Important Topic and serious issue. If i am not wrong every country have a own TAX system for their citizen , you have to contact TAX office. they give you TAX identification Number. That paper you should upload. then problem slove. 
otherwise you need to talk with Upwork Support.

Have a good Day. Happy Freelancing.

[ArjayM]

Hi Osama,

I see that you have completely filled up your Tax Information. Your payment method will be active in three security days. You should be able to withdraw your earnings upon activation. Let us know if you need further assistance.

[6d579669]

Hello Osama, did you find a solution? 

[23ali]

I added my payment method a i guess 2 weeks ago but my payment method is still inactive. I had an issue with bank's swift code. So i entered the bank details manually and they were correct. But still no response from upwork. What should i do?

[LuiggiR]

Hi Ali,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[23ali]

see the payment method is inactive despite everything is correct

[adf43227]

Hello Sir. 

I"ve added my local bank details to my Upwork payment method since three days ago and after added it shows will be active after 3 days.  Today is the fourth day, but now it was showing status inactive. Can you please help ?

I"ve added all tax information. But still.

[LuiggiR]

Hi Hanzla,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[adf43227]

Hello sir. There is no response on ticket room i means the room of conversation.

[PradeepH]

Hi Hanzla,

I understand how important this is for you. Please note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

- Pradeep

[9e0e6848]

Same here. My financial account got suspended and I've got some funds for a job yet to be done in there. The client is asking for a refund and just for me to log in after few days of the account getting suspended I couldn't.my account was closed and  It asked me to contact support if I'll like to reopen it. I did contact the support and the bot have been unhelpful 

[759e32fa]

Hi there,

Thank you for reaching out to us. It looks like you still haven't filled in the W-8BEN form found in the Tax Information section of your settings. The Form W-8BEN is a form used to confirm you’re not a U.S. taxpayer and that Upwork is not required to withhold taxes from your earnings. Without completing this form, you will not be able to withdraw your funds.

[grewal_h]

Hi

I am having an agency account from last 4 years. I am using the same bank account since then and never had any problem with the withdrawals.

I just checked the my bank account information is inactive and I am not able to withdraw my earnings to my bank account. When I tried to update the account it says you already have that account setup. 

Can you please help ASAP as i am not able to withdraw my earnings and its effecting my working alot.

Regards

Harman

[ArjayM]

Hi Harmandeep Singh,

I took a closer look at your agency's financial account and confirmed that you've made all necessary changes, then successfully withdrew funds. Looks like you're all set! Let us know if you need further assistance.

[mohamedimbabi]

Hello,

         I am adding a withdrawal method, but I get this note to wait 3 days.

I do not know why?

What should I do?

Thanks,

[ArjayM]

Hi Mohamed,

For security reasons, your newly added payment method must undergo a three-day security period. Your new payment method will be active and ready for use afterward.

[23ali]

I have added my payment method 5 days ago, still its inactive, also I have filled relevant Tax forms and other information.

this is my second post,

No response from upwork.

its too much frustrating.

[LuiggiR]

Hi Ali,

I'm sorry for the delay in getting back to you. I've informed the team of your concern and your payment method should now be active. They've also followed up with you via your support ticket with them.

[772ba8ad]

I am a student freelancer, so I'm unable to fill out the tax information since I don't have a tax ID. What should I do?