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Zaki's avatar
Zaki M Community Member

Payment Method Inactive !

Hello ! It's been five days since i added payment method to local bank. But it's still inactiave. No Response or Verification email from upwork.Can you please tell me how long it will take to active ?

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager

Hi Zaki,

 

If your payment method is inactive, it can be because of one or both of the following reasons:

 

 

It was added in the last three days: For security reasons, any new payment method will become active in three days. 

 

You need to provide your tax information: In order to access their funds, all freelancers who are U.S persons should file a Form W-9 with Upwork. You sign electronically by submitting the form.

If you’re not a U.S.taxpayer you’ll need to file a Form W-8BEN instead. The Form W-8BEN is a form used to confirm you’re not a U.S. taxpayer and that Upwork is not required to withhold taxes from your earnings. Tip: You can use your own legal name as it appears in your passport or other official documents.

 

Update:

 

Hi all,

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

Thank you!

 

~Andrea

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861 REPLIES 861
Niculescu's avatar
Niculescu A Community Member

Hello. 

I have added a payment method several weeks ago and it did not activate until now. I want to know what is the problem.

 

Thank you!

Petra's avatar
Petra R Community Member

The most common reason is when people have not completed their tax info. (Settings - Tax Info)

 

You can't withdraw until you have done so.

 

 

Luis's avatar
Luis P Community Member

Hi Petra. I have problems with my payment settings, the bank account appears inactive and I have completed the tax information. could you help me

Vladimir's avatar
Vladimir G Community Manager

Hi Luis,

 

In case you included correct bank details when setting up your withdrawal method and filled all the fields on your Tax form, it will become active after three days.

~ Vladimir
Upwork
Anirban's avatar
Anirban P Community Member

Hello!Sir,My name is Anirban paul.I am afreelancer and i do work on upwork.

Sir,I have problem that i have added my local bank account in payment method on 20 june,sunday.

It is saying it will take upto 3 days to activate my bank account.

Bur sir it is showing that it will activate on 22 june and today is 22 june.

it has not activated yet now.

please help me.

 

I have filled all the bank details correctly and i have filled the tax details and W8 form.

Aleksandar's avatar
Aleksandar D Community Manager

Hi Anirban,

 

Your payment method will become active after 3 days since you've added it. In your case, that should be tomorrow, on the 23rd. I'll check with the team to see why it's showing 22nd on your end.

 

Thank you.

~ Aleksandar
Upwork
Anirban's avatar
Anirban P Community Member

Ok sir,I have attached one screenshot.
Aleksandar's avatar
Aleksandar D Community Manager

Hi Anirban,

 

We'll have one of our agents reach out to you directly via a support ticket in order to investigate this further.


Thank you.

~ Aleksandar
Upwork
Muhammad Ahsan's avatar
Muhammad Ahsan N Community Member

Hello Sir,

              It's been more than a week ago since I added a payment method to the local bank and it did not get activated till now. I filled in my Tax information and local bank details all correctly but still, it is invalid. Can you please check on it?

Regards,

M Ahsan Naveed

Pradeep's avatar
Pradeep H Retired Team Member

Hi Muhammad,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here .

 

Thank you,

Pradeep

Faizan's avatar
Faizan A Community Member

Hey, there is showing payment method is inactive. I also filled W-BEN tax form before Bank information but still inactive is showing. Please help me to sought out this problem.

Ahmed's avatar
Ahmed A Community Member

i am having the same issue i have completed my tax forms and also have withdrawn a meagre ammount from payoneer but since due its extra charges i have switched to local bank transfer but its not getting active i and i have to withdraw my balance soon and i dont want to withdraw via payoneer . Thankyou

Joanne's avatar
Joanne P Retired Team Member

Hi Ahmed,

 

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will contact you.

~ Joanne
Upwork
Abrar's avatar
Abrar M Community Member

Hello Sir,

I added a payment method to the local bank more than a week ago and it did not get activated till now. I provided my Tax information and local bank details all correctly but still, it is invalid. Can you please help me solve it?

 

Regards,

Abrar M.

Nikola's avatar
Nikola S Retiring Moderator

Hi Abrar,

 

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
Abrar's avatar
Abrar M Community Member

Problem Solved. Thank you so much Mr. Nikola! Means a lot!

Vladimir's avatar
Vladimir G Community Manager

Hi Niculescu,

 

As stated in the notification on your Get paid page, you need to complete the W8 form in order to withdraw your earnings. Please use the link from the notification message or go to Settings > Tax Information, and enter the required details. You can find more information in this Help article.

~ Vladimir
Upwork
Muhammad's avatar
Muhammad I Community Member

I have completed my bank details but its still showing inactive it's been a week since i filled out my bank details in payment method ? and i already mentioned in federal tax classification non-us because i am not us citizen.

Aleksandar's avatar
Aleksandar D Community Manager

Hi Muhammad,

 

I checked and it seems that all of your payment methods are active. Could you please send me more information about the method that is showing as 'Inactive' so that I can check and assist you further?

 

Thank you.

~ Aleksandar
Upwork
Muhammad's avatar
Muhammad I Community Member

Thanks Alekander now it's dissappeared thank you so much

Sanjida's avatar
Sanjida S Community Member

Hi Alexander. I have recently started freelancing in upwork and added my bank account details several weeks back. However, I have not completed the tax form (Non US citizen). Can you please provide me with step by step guide of fillup up & submitting the form? Where should I submit it? I am a freelancer from Bangladesh. Thanks in advance.

Bojan's avatar
Bojan S Community Manager

Hi Sanjida,

 

If you don’t have a registered company, please provide your full legal name. You can enter it in that field as it appears in your passport or other official documents along with your personal address.

 

Please see this help article for more information.

 

Thank you! 

~ Bojan
Upwork
Ashot's avatar
Ashot M Community Member

Hi, Aleksandar

I registered as a freelancer and opened my agency, I provided my Tax information and ban card but still waiting for account confirmation. Should I have payment method on freelance profile so that upwork can confirm my tax and card, or it does nor matter, please help.

Thank you beforehand.

Aleksandar's avatar
Aleksandar D Community Manager

Hi Ashot,

 

You don't have to add a payment method in order to verify your tax information. Let me know if you need further help.

 

Thank you.

~ Aleksandar
Upwork