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779d9e6b
Community Member

Recent charge failed. I've been waiting for four days, and it still hasn't been resolved.

upwork.pngWhen I attempt to fund a new contract, I consistently receive this error message. It has been happening for four days now. I've contacted the bank, and they confirmed that there are no issues with my Mastercard. Clearly, this is causing a significant inconvenience for me, especially since I'm trying to work with professionals and have tight deadlines. Everything seems to be working fine with my card and payment method everywhere else except here.

The only message I receive is "Recent charge failed." is the only message I get, aside from the top message of "Sorry, we couldn't charge the billing method you selected. Please try a different one. If you still need help, contact customer support."

Please assist me in resolving this issue.

1 REPLY 1
PradeepH
Moderator
Moderator

Hi Muhammad,

 

I am sorry to hear about the trouble while initiating an offer. I checked and I see that you have already created an offer now using your card. Feel free to message us if you need further assistance.

 

- Pradeep

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