Rising Talent but didn't receive connects

[allenk732]

I just got Rising Talent status today and the badge appears in my profile but I did not receive the extra 30 connects that was supposed to come with it. Does it take a few days for that to show up or is there someone I need to contact.

[princeleftss]

i already wait 3days but not received 30 connects

[g_vasilevski]

Hi Prince,

Our team will check this from our end and reach out to you via ticket to assist you further. Thank you.

[mariotrombetta]

I’ve got Rising Talent status and the badge appears in my profile but haven’t received any bonus connects.

[AveryO]

Hi Mario, 

The connects should be credited within 24-hours of receiving the badge. If this doesn't happen automatically, let us know and I can ask for the Customer Support Team's assistance. 

[mariotrombetta]

I’ve got Rising Talent status and the badge appears in my profile but haven’t received any bonus connects.

[g_vasilevski]

Hi Mario,

Our team will check this from our end and reach out to you with more details, thank you.

[andryvovchyna]

i just have received rising talent but i didn't get bonus connects
please help me

[g_vasilevski]

Hi Andry,

Please allow up to 48 hours for the connects to be awarded on your account, if you don`t receive them after 48 hours let us know here. Thank you.

[gaudreau_nina]

I received the Rising Talent status a few days ago and have yet to receive the 30 free connects that come with it. How long until they are credited to my account?

[AveryO]

Hi Nina, 

I have asked the help of the Customer Support Team so that they can assist you and manually credit your connects for you.

[gaston-quino]

I have rising talent and the badge is shown in my profile but I've never received bonus connects.

Best regards.

[g_vasilevski]

Hi Gaston,

Our team will check this from our end and adjust your connects accordingly, if it's needed one of our team members will reach out to you via ticket as well. Thank you.

[zahinzaman]

I got the rising talent badge and the email almost 3 days ago but still haven't received the 30 connects
that i was supposed to get. Can someone from Upwork help me please?

[AveryO]

Hi Md. Zahin, 

Your connects should be automatically credited within 24-48 hours of receiving the badge. If this doesn't happen automatically, let us know so that we can assist you further.

[zahinzaman]

I'm sorry but it has been more than 48 hours and I still didn't receive the
connects.I'm starting to think that maybe this is a technical issue.

[g_vasilevski]

Hi Md,

Our team will check this and adjust your connects accordingly, thank you.

[daniellabosnak]

Hi!

I received the rising talent badge a few days ago (yay!) and as I understood, one of the perks includes 30 additional connects. I've seen people mentioning they received an email - as I didn't get one, I thought there may have been a mistake, but the badge has been on my profile for a while now so I'm assuming it's intentional.

I understand it may take a while for the system to update and award the connects, however, I wanted to ask how long this usually takes (as it's been a few days, I'm currently low on connects and eager to get back to applying!).

[g_vasilevski]

Hi Daniela,

Usually it takes up to 48 hours for the connects to be awarded on your account. Our team will check this from our end and adjust your connects accordingly. Thank you.

[lsartean]

Hi Bojan,

same issue concerning my bonus of 30 free connects.

Could you please explain me how do I get them?

Thank you.

[g_vasilevski]

Hi Letizia,

Our team will check your profile as well and reach out to you to assist you further, thank you.

[imjeybi1208]

It's been 3 days but still I didn't get my free 30 connects after gaining a RISING TALENT Badge last saturday. May I follow up on this? I thought it will occur in 48hrs only .Thanks!

**Edited for Community Guidelines**

[g_vasilevski]

Hi Jomel,

Our team will adjust your connects accordingly and reach out to you directly if it's needed, thank you.

[7f95c7ec]

I didn't receive the 30 connects

Can you please check?

[AveryO]

Hi Cristina, 

It may take between 24-48 hours for the connects to be credited to your account. May I confirm when you received the Rising Talent badge please?

[51e553e8]

I should receive 30 connects for raising talent but I can't find them

Can you verify?